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Viability Rehabilitation Specialist 2 in Springfield, Massachusetts

VIABILITY is a community-based human services provider of employment services, job training, vocational rehabilitation, and skill building, with a focus on inclusion, access, and individual choice. Accredited by CARF and certified by Clubhouse International, VIABILITY leverages community and employer partnerships to create opportunities for the people we serve to live, learn, work, and thrive in their communities. We are mission driven, aiming always to empower, embrace differences and be BETTER TOGETHER in our approach to service more than 4,000 individuals throughout Massachusetts, and in areas of Connecticut, New York, Rhode Island, and Oklahoma.

$500 sign on bonus ($250 at the completion of first week of training and $250 after successfully completion of first 90 days)

Position: Rehabilitation Specialist 2 – Full Time

Location: Springfield, Ma

Rate of Pay: $20.34 per hour

Hours: 40 hours per week

Schedule: Monday – Friday 8:00am – 4:00pm with flexibility


  • Responsible for gathering data, documenting and presenting each member’s goals and objectives in accordance with ISP regulations; coordinating services with case managers and parent/guardians of program member’s goals and objectives, issues, concerns and abilities; and ensuring the provision of high quality services. The Rehabilitation Specialist is also responsible for overseeing the screening and prioritizing of referrals; documenting member progress; implementing behavior management strategies; investigating incidents and all other duties as assigned.


  • High School diploma with 5 years related experience OR Associate’s degree with three years related experience OR Bachelor’s degree with one year related experience.

  • Knowledge of and respect for diverse populations.


  • Ability to use computers to include Microsoft Word, data entry, email and internet essential.

  • Experience in Credible preferred.

  • Must be organized, detail-oriented, have solid time management skills and be able to work in a fast-paced multi-tasking environment.

  • Demonstrated ability to deliver high level of customer service/satisfaction with both internal and external customers.

  • Excellent communication, interpersonal and listening skills.

  • Must have a valid driver's license, good driving record, use of vehicle and willingness to transport participants in personal and/or agency vehicle.


  • Competitive Pay with Promotional Opportunities

  • Strong focus on work/life balance

  • Medical, Dental, & Vision Insurance

  • Health Savings Account

  • Health Care and Dependent Care Reimbursement Accounts

  • 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)

  • Company-paid disability insurance, life insurance, and AD&D insurance

  • Generous Paid Time Off & Sick Time

  • Tuition Scholarship Program

  • Professional and personal growth opportunities

  • Employee Assistance Program for employees and loved ones

  • Preferred ratings for home, renters’, pet, and auto insurance

  • Fitness and Weight Loss program support

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.