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State of Massachusetts Regional Administrative Coordinator - Western Regional Office in Springfield, Massachusetts

The Department of Children and Families (DCF) is seeking an individual with experience in office administration and support to fill the role Regional Administrative Coordinator. The selected candidate will be dedicated to child welfare and committed to upholding the Department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. Reporting to the Regional Administrative Manager the incumbent will be responsible for all office administration and support functions.

Please Note:Travel to Area Offices, Regional Offices, and Central Office is required.

_Duties and Responsibilities (these duties are a general summary and not all inclusive)_:

  • Monitor and report on the regional operational budget, inclusive of administrative supports and direct service dollars including investigating and resolving regional payment problems.

  • Manage regional office contracts/procurements including proposal development, proposal reviews, contract negotiations, preparation of contract documents and data entry forms, ongoing monitoring of contract utilization, and occasional technical assistance to providers.

  • Oversee and coordinate all regional office facility responsibilities, including inventory, telecommunications, equipment maintenance and general office issues.

  • Responsible for the oversight of all personnel functions for the regional office staff including timekeeping, completion of hiring, promotional and termination packages for all staff, the processing of all overtime and comp time requests.

  • Work in consultation and cooperation with the Children, Youth and Families Human Resources staff, including the Civil Rights Manager, to ensure that personnel transactions and processes are consistent with the standard operating procedures and all applicable employment law.

  • Develop, prepare and analyze data reports used to monitor achievement of agency goals at the Area Office, Cluster, Unit, and Social Worker levels.

  • Facilitate Continuous Quality Improvement (CQI) forums in area offices as well as training staff to use data to monitor achievement of agency and client goals.

  • Work in partnership with Area Administrative Managers, communicate with central office administration and finance, supervise support staff and complete special projects as assigned.

_Preferred Qualifications_:

  • Demonstrates initiative, possesses organizational skills and attention to detail.

  • A team player who contributes positively in group or individual settings in order to assist accomplishing goals.

  • Capability to work on, and prioritize multiple projects simultaneously and meet tight deadlines in a fast paced environment.

  • Strong communication skills both verbal and written, as well as an ability to work effectively with linguistically and culturally diverse stakeholders.

  • Proficiency in Microsoft Office such as (Word, Excel, Access, PowerPoint).

  • Familiarity with DCF policies and procedures.

_To Apply_:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

_About the Department of Children and Families_:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

For more information about our agency and programs visit:www.mass.gov/dcf

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_Total Compensation_:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including: 75% state paid medical insurance premium

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance program

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Hire Process:_

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A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option 2.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, public administration, financial management, or professional experience in a particular specialty (i.e. scientific, professional, or technical), and (B) of which three years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Substitutions:

I. A Bachelor's or higher degree with a major in business administration, business management, public administration, financial management, or degree related directly to the specialty may be substituted for one year of the required (A) experience.

II. A Graduate or higher degree with a major in business administration, business management, public administration, financial management, or degree related directly to the specialty may be substituted for two years of the required (A) experience.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Administrative Services

Organization: *Department of Children & Families

Title: Regional Administrative Coordinator - Western Regional Office

Location: Massachusetts-Springfield - 140 High St

Requisition ID: 2000062S

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