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MassMutual Project Manager - Mastery in Springfield, Massachusetts

Project Manager – Mastery, MMFA Technology

Position Summary

A primary point of accountability to business sponsors in MMFA Technology for planning, day-to-day execution, management, implementation and reporting of large, complex projects often of varying scope that involve teams across the enterprise. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work independently and apply advanced project management knowledge, skills, tools and techniques to project deliverables, processes, communications, and presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote and contribute to MassMutual use of different delivery methodologies, standards and tools.


  • Develop project plans, manage, monitor and report on all project tasks, activities, expectations, controls and deliverables

  • Demonstrate proven capability to be disciplined and flexible at the same time

  • Provide input into business strategies and direction that determine and shape projects and promote efficiencies

  • Supply accurate project estimates and tightly manage project budget, approved funding, forecasts and actuals

  • Secure and maintain project resources and actively manage resource plans; direct other project managers

  • Remain focused on big picture and prioritize competing responsibilities

  • Understand, apply and promote an agile workcell approach to delivery where applicable

  • Look for and champion opportunities to reduce cost, improve efficiency while delivering on commitments

  • Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills

  • Gain recognition as a trusted advisor / leader with customers and stakeholders at all levels of the organization

  • Listen and effectively communicate with clarity, precision and transparency

  • Naturally lead and command authority; influence and inspire across a matrixed organization (i.e. without control or positional authority)

  • Exercise independent and fair consensus-building skills when conflicts arise

  • Anticipate and head off problems that can jeopardize delivery, budget or customer acceptance

  • Demonstrate team building skills by developing high performing project teams, setting a positive tone and leading by example

  • Hold self and project team accountable for outcomes

  • Remove barriers to enable project team to complete objectives no matter how difficult; drive and influence decisions

  • Actively coach and mentor members of the organization

  • Effectively operate with limited information and ambiguity

  • Effectively negotiate priorities and solutions

  • Manage vendor relationships as required

  • Drive lessons learned and knowledge retention for future use


  • Bachelor’s degree

  • Minimum of 8 years relevant Program/Project Management experience

  • Advanced experience with agile project methodology

  • Proven ability to apply advanced project and program management skills, tools and techniques to project deliverables, processes, communications and presentations

  • Advanced knowledge of project lifecycle

  • Effectively utilize current project planning, reporting and support tools (e.g. project management software)

  • Ability to drive and/or develop business cases and cost-benefit-analyses, understand them thoroughly and continually monitor projects/programs against them to ensure benefit realization


  • 10 years relevant Program/Project Management experience

  • Agile/scrum master experience

  • Demonstrated experience in developing, managing, monitoring and appropriate reporting on programs, projects and/or project tasks, controls and holistic project financials including but not limited to trends / variances / themes

  • Demonstrated skill at developing high quality project / program reporting that is appropriate for presentation to senior leadership

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.