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Trinity Health PATIENT ACCESS REPRESENTATIVE - OB - 24hrs Nights in Springfield, Massachusetts

Employment Type:

Part time

Shift:

Night Shift

Description:

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for the maternity/OB unit in the Family Life Center at Mercy Medical Center.

What you will do

  • Verify insurance requirements; obtain and understand insurance benefits

  • Responsible for upfront collections, co-pays and deductibles

  • Ensure that all entries concerning demographic, financial and advanced directives are accurate

  • Interview all patients to obtain demographic and financial information, inputs data into EMR system. Identifies party that can legally authorize services. Sort and distribute all appropriate copies and completes all phases of registration process, i.e. other papers, patient bracelet, patient rights, Health Care Proxy info

  • Explain hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission

Minimum Qualifications

  • Minimum high school diploma or equivalent, college preferred.

  • Medical terminology skills

  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

Position Highlights and Benefits

  • 24 Hours per Week -2nd shift nights; rotating schedule in the OB Unit including every other weekend - differentials apply!

  • Full benefits package available for part time

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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