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Solenis Key Account Manager in Springfield, Massachusetts

Solenis is a leading global producer of specialty chemicals, focused on delivering sustainable solutions for water-intensive industries, including the pulp, packaging paper and board, tissue and towel, oil and gas, petroleum refining, chemical processing, mining, biorefining, power, municipal, and pool and spa markets. The company’s product portfolio includes a broad array of water treatment chemistries, process aids and functional additives, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact and maintain healthy water. Headquartered in Wilmington, Delaware, the company has 47 manufacturing facilities strategically located around the globe and employs a team of over 6,000 professionals in 120 countries across five continents. Solenis is a 2021 US Best Managed Company.

For additional information about Solenis, please visit or follow us on social media.

Manages an assigned an account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. The Key Account Manager’s focus is to maintain revenue, price capture, improve gross profit and meet business plan. Additionally, the Key Account Manager will work on attaining new business and applications within existing and perspective customers.

  • Maintain and build assigned business relationships

  • Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.

  • Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites

  • Sell new business and new applications in assigned territory – develop and implement sales plans on new opportunities.

  • Manage profitability of the account (pump settings, pricing, accounts receivable)

  • Review territory applications and processes/procedures for safety improvements

  • 3-5 years industry experience (pulp & paper or water treatment preferred)

  • Documented results solving complex and non-routine technical problems

  • Project management of complex projects

  • Strong relationship management skills

  • Experience learning new concepts and/or technology and applying them

  • Ability to work with autonomy and direct/coach indirect reports

  • Experience working with multi levels in an organization to achieve results

  • Strong verbal and written communication skills

  • Documented results using a consultive sales process

  • Industry and customer literate, or ability to pick up industry and Solenis technologies quickly

  • Leadership ability

  • Drive for results; proactively addresses complex issues

  • Strong Problem solving and Communication skills

  • Ability to establish relationships at all levels of management

  • Fluency in Microsoft Office (Word, Excel and PowerPoint)

  • Ability to train and mentor new hires

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701. #LI-Pf1

Workday Req Number: R0009257

External Company Name: Solenis LLC