Job Information
YWCA of Western Mass. Intake Coordinator/Lead Visit Monitor-FT in Springfield, Massachusetts
Intake Coordinator/Lead Visit Monitor Full Time Clough Street, Springfield, MA, US Requisition ID: 1870 Salary Range: \$22.00 To \$22.00 Hourly Department: Parent and Youth Support Programs Reports to: Direct Care Supervisor of Supervised Visitation Schedule: 37.5 hours per week; Tuesday, Wednesday, and Thursday, 10am - 6:30pm-Springfield/Friday 1pm-9pm Florence, Saturday 8:30am - 3:30pm-Florence FLSA Status: Non-Exempt Starting Rate: \$22.00/hour URL: www.ywworks.org/employment SEE THE YWCA OF WESTERN, MA WEBSITE FOR COMPLETE JOB DESCRIPTION The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. We provide a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, HIV education and testing, and vocational training. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. Position Purpose The YWCA?s Supervised Visitation Program allows parents in high conflict or high risk situations to spend time parenting their child in a safe, structured, and supportive environment. Trained Visit Monitors & Intake Coordinators support the non-custodial parent in developing a healthy and loving relationship with their child while following all policies and guidelines designed to ensure safety. The Lead Visit Monitor & Intake Coordinator is also responsible for communicating regularly with the Direct Care Supervisor regarding the status of visits and any concerns. Qualifications A.A. or equivalent with 2 years of relevant experience in human services and criminal justice field (Required) Excellent verbal, written, and organizational skills (Required) Computer skills (Preferred) Prior experience working with survivors of violence and/or those who have perpetrated violence in an intimate partner relationship (Preferred) Experience and knowledge of child development and impact of domestic violence on children (Preferred) Understanding of both interpersonal and structural racism and bias; (Required) Bilingual-Spanish (Basic) (Preferred) Access to reliable transportation and valid driver?s license required. (Required) Must be able to lift 40 lbs.