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Baystate Health Clinical Pharmacist Outpatient FT (40 hours/week) in Springfield, Massachusetts


The primary responsibilities of the clinical pharmacist include providing comprehensive pharmaceutical care to all patients.

Under the direction of the Pharmacy Manager, the clinical pharmacist will perform a variety of duties including; age appropriate clinical pharmacy services, evaluation of medication orders for appropriateness, monitoring and patient follow up; drug information consultations, and support of the pharmacy department operations. The clinical pharmacist will maintain competency, training, and ongoing education of pharmaceutical knowledge, integrated technology, and practice model changes. It is the expectation of the clinical pharmacist to complete and document the appropriate tasks required to maintain patient specific record keeping in an electronic database. Such documentation may include Clinical Interventions, Safety Reporting Events, etc. The clinical pharmacist is also expected to adhere to all departmental and organizational policies and procedures as well as adherence to all the applicable laws and regulations pertinent to the proper management of pharmacy practice. As defined by the Pharmacy Leadership Team, the clinical pharmacist will be expected to meet all departmental specific goals set forth on an annual basis.

As an integrated member of the Pharmacy Team, the clinical pharmacist is expected to actively participate in working committees, participate and engage in educational activities and precept Introductory Pharmacy Practice Experience (IPPE)/Advanced Pharmacy Practice Experience (APPE) students as appropriate.

Job Responsibilities:

1) Provides comprehensive pharmaceutical care to all patients which includes the evaluation of medication orders: Effectively utilizes the Clinical Information System (CIS) - Cerner, to evaluate all orders for correct drug, strength, and dose specific to patient population, method of administration, allergies, dosing interval, drug interactions, duplication of therapy, stability/compatibility and formulary status. Maintains accurate documentation of all clinical interventions/clinical notes. Demonstrates an acceptable safe rate of orders verified per hour and accurate clinical order verification as determined by the departmental standards.

2) Distributive Pharmacy Services: Maintains compliance with the departmental expectations of accurately reviewing, verifying, and dispensing all pharmaceuticals in compliance with the departmental policies and procedures including regulatory compliance measures.

3) Provides drug information services to medical, nursing and ancillary staff: Demonstrates a clear understanding of the questions and efficiently retrieves pertinent patient specific information to research and formulate an accurate response in a timely manner. Effectively utilizes communication tools available to formulate or communicate an established plan of follow up with the requesting health care professional/patient when necessary.

4) Leadership/Technician Oversight: Demonstrates direct oversight and provides supportive direction to the pharmacy technician staff when appropriate. Effectively triages all patient care activities as well as all operational and emergency situations based on the supportive policies and procedures set forth at BH. Utilizes effective modes of communication to escalate decision support to leadership as deemed necessary. Each clinical pharmacist is encouraged to identify potential career paths and complete the required competencies/training to reach such personal goals. Assists in the training, orientation and education of new employees, students and residents.

5) Competency and Training: Maintain compliance and accurate records of all continuing education units (CEU), licensure renewals, and ancillary certifications as required by the Massachusetts Board of Pharmacy. Maintains professional skill development/education through literature searches, changes in clinical practice guidelines, new medication therapy, etc.

6) Regulatory Compliance: Documents and manages controlled substances in accordance with all state and federal guidelines. Demonstrates competency and understanding of the Joint Commission Medication Management Standards and the appropriate policies supporting the compliance of such standards at BH. Maintains compliance with all Department of Public Health (DPH) standards surrounding infection control, health and safety standards, and compliance measures

7) Communication and Engagement: Maintains compliance in utilizing the following modes of communication as deemed appropriate per the BH and BMC Pharmacy policies and procedures: email, web paging, shift to shift communication logs, and verbal hand off. Understanding the avenues for additional decision support are required. Active participation in working committees, performance improvement teams, etc. to assist in the evaluation, planning, training, and implementation of such initiatives to improve clinical quality, safety, and/or regulatory compliance.

8) This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities at any time.

Required Work Experience:


Preferred Work Experience:

1) 3 years of Retail Pharmacy Experience

Skills and Competencies:

1) Possesses excellent interpersonal, verbal, and written communication skills

Understands the principles of staff engagement

Proficient in computer skills (MS Word, Excel, PowerPoint)

Ability to work independently and in a team-based setting

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science: Pharmacy (Required), Doctor of Pharmacy


Board Certified Pharmacotherapy Specialist - Board of Pharmacy Specialist, Licensed Pharmacist - Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield