Job Information
MGM Springfield Banquet Supervisor in Springfield, Massachusetts
Banquet Supervisor - MGM Springfield Location Springfield, Massachusetts, United States of America The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Part-Time Banquet Supervisor, you will be responsible for the day-to-day operations of the catering events. You will also set the stage for guest experience with your welcoming smile and service. In your role, you will partner with front-of-house staff to create WOW memories the guests will carry with them far and beyond their stay with us. THE STARTING RATE: \$21.53 per hour THE DAY-TO-DAY: Receive future function sheets from Catering office to determine the amount of future business and workload duties Meet with function group leaders to determine last minute changes and to discuss details of the event Ensure delivery of SHOW service to the client during the event Order materials needed for functions Account for all food, beverage, labor and material equipment used Complete reports and maintain complete records of all Banquet Events Handle employee and guest complaints in an effort to resolve problems as they arise Inform employees of management policies and ensure compliance Inspect rooms prior to staff\'s arrival to verify set up and ensure equipment is in place THE IDEAL CANDIDATE: General knowledge of mathematical skills including addition, subtraction, multiplication and division Able to effectively communicate in English, in both written and verbal forms Able to lead and mentor a team Ability to to make sound decisions immediately without supervision Ability to work under pressure Ability to multi-task and work well in a fast paced, team-oriented environment Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts PERKS & BENEFITS: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Are you ready to JOIN THE SHOW? Apply today!