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Jewish Federation of Western MA Administrative Assistant in Springfield, Massachusetts

SPRINGFIELD Volunteer Coordinator and Administrative Assitant Rachel\'s Table of Western Massachusetts (RTWM) is a community-engaged, volunteer-driven organization that works to alleviate hunger across Hampden, Hampshire, and Franklin Counties. It operates programs to target immediate hunger crises and address longer-term solutions to hunger, and partners with a wide network of community providers and agricultural producers to accomplish our goals and leverage the effectiveness of our collective resources. RTWM started as a program of the Jewish Federation of Western Mass in 1992 and became an independent 501(c)3 non-profit in July 2023. The Volunteer Coordinator & Administrative Assistant (VCAA) supports and co-manages volunteers at every step and supports administrative processes that enhance office flow and efficiency. This newly created position requires strong communication and people skills as well as exceptional organization skills, attention to detail, and technological proficiency. This position is full-time 40 hours per week, with some possible remote hours coordinated with supervisor, inclusive of benefits. Supervised by Operations Manager. Essential Duties & Responsibilities Volunteer Coordination and Stewardship: Oversee onboarding, supervision, and coordination of volunteers across all programs. Administrative Support Maintain accurate records and support optimal use of administrative systems. Staff & Organizational Development Contribute to strategic visioning/direction and embodiment of RTWM\'s values and participate in functions that integrate staff across all branches of the organization. Additional Duties as needed: REQUIRED KNOWLEDGE, SKILLS, and ABILITIES Very strong interpersonal skills and proven ability to interact with many different individuals and volunteers of varying backgrounds and orientations Excellent oral and written communication skills Proven organizational skills and ability to juggle multiple priorities at once, all with a high degree of accountability and accuracy Proven excellent time management skills Presents self in a highly professional manner at all times Demonstrated collaboration skills: ability to work well independently and as a part of a team Past experience working with multiple database systems, with donor management system experience a plus Proficient in Microsoft Office 365, including but not limited to Outlook, Word and Excel If possible, ability to use Canva and other visual design platforms if necessary EDUCATION AND EXPERIENCE Bachelor\'s Degree preferred. In lieu of a degree, three to four years\' experience in a related field, along with some college level course work, may be acceptable. Experience in facilitating operational systems and in coordinating volunteers with a collaborative approach is preferred. LOCATION This position requires in person attendance at the 1160 Dickinson St., Springfield, MA location. However, through consultation and in agreement with the supervisor, some remote hours may be possible. This position will report directly to the Operations Manager of Rachel\'s Table of Western Massachusetts. To Apply: Please email a cover letter and resume to: jfalk@feedwma.org. Please include names and contact information for three work references. For any questions, feel free to call Jodi Falk at 413-733-0084 x296. Interviews begin April 1 and will continue until the position is filled.

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