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VCA Hospital Director in South Weymouth, Massachusetts

Company Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purpose—A BETTER WORLD FOR PETS®.

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VCA South Shore Animal Hospital is a well-established, AAHA-accredited, 24-hour emergency and specialty practice in South Weymouth, Massachusetts.

Hospital Director

Hospital Director, responsible for overseeing the business aspects of hospital operations and upholding a sound medical environment in a very large veterinary hospital that includes specialty, emergency and general practice. The Director will be working daily in a company that genuinely values local input and decision-making. The Director will support 4 Hospital Managers, 3 Medical Directors and 4 Administrators to meet goals and foster an excellent service culture and working environment.

Responsibilities:

  • Accountability for the hospital profit & loss statements

  • Responsibility to foster a collaborative and positive culture and work environment

  • Focus on exceeding client expectations

  • Oversight of Hospital Managers, Medical Directors, Administrators who support approximately 300 associates including doctors, technicians, veterinary assistants and paraprofessional staff

  • Develop and grow future leaders

  • Oversight and development of onboarding, training and continuity programs

  • Cultivate relationships within the veterinary community

  • Support the recruitment of medical professionals

Leadership Skills:

  • Strong leadership skills to develop a solid team

  • Managerial presence to influence and gain alignment on decisions

  • Must possess a high level of integrity with understanding of the need for confidentiality

  • Excellent analytical and organization skills, with strong critical thinking and problem solving abilities

  • Ability to develop and implement creative solutions to operational challenges based on the fluctuating needs of the region and organization

  • Ability to balance short-term needs and priorities while building for the future

Minimum Qualifications:

  • Bachelor’s degree required, advanced degrees or credentials (MBA, CVPM, etc.) welcome

  • Prior specialty/emergency veterinary management knowledge

  • 4+ years of progressive leadership

  • Success engaging with veterinary professionals

  • Prior leadership for a specialty hospital or multi-site operational business

  • Veterinary site management experience preferred

  • Well-developed interpersonal and communication skills

  • Proven experience building high performing teams

  • Ability to multi-task and deal with high levels of stress in an environment of changing priorities

  • Experienced record of generating revenue growth

  • Success in engaging with large skilled teams

Special Working Conditions:

  • Flexibility in schedule and hours of availability

  • Environment where pets are present.

  • Periodic travel required

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!

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