Job Information
City of Somerville Social Services Manager in Somerville, Massachusetts
Statement of Duties
The Social Services Manager provides clinical oversight of work conducted in the Human Services Division of the Health and Human Services Department. The employee is responsible for daily coordination of services provided by the department including documentation, communication with outside services, and consultation for internal staff. Employee is required to perform all similar or related duties.
Essential Functions:
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Set agenda and facilitate weekly Case Management meetings; including incorporating outside agencies when appropriate to ensure continuity of care.
Provide clinical consultation and supervision to other team members including serving as the clinical supervisor to those pursuing licensure.
Provide direction around documentation including implementation of electronic record system.
Assist in streamlining intake and referral process for the Human Services team both internal to the city, and with external organization and clients.
Monitor Case assignments for the Human Services team to ensure shared responsibility and provide coverage as needed.
Coordinate with other team members to identify ongoing needs in the community based on current referrals and identify ways to address these needs. Examples include:
Increase around referrals for individuals experiencing grief and loss. Take steps to implement grief group in the community internally or with appropriate outside agency support.
Increase in referrals around parents struggling to navigate mental health services. Organize and host events to provide information on a larger scale and work with community partners.
Attend community stakeholder meetings to promote services and build relationships.
Hold case load (if needed based on staff capacity) with direct service work for youth and families through individual, family, and groups.
Serve as the TRN Coordinator and develop services as the trauma resource network to support individuals impacted in the community by traumatic events.
Host trainings through TRN and work with Riverside Community Care to address identified needs in the community.
Supervise interns while recruiting and expanding intern program within the Human Services Division and the larger Health and Human Services Department.
Utilize “train the trainer” opportunities including mental health first aid, youth mental health first aid, psychological first aid, trauma informed care overview, and other various trainings. Once certified as a trainer provides community wide education and training sessions.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience: Master’s Degree in Social Work, Independent Licensure, and 5+ years’ experience in cultural development; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Special Requirements:
LICSW Required
Valid MA Driver’s License
CPR/First Aid Certification within three months of hire and continually maintained thereafter
Knowledge, Abilities and Skill
Knowledge: Working knowledge of programs and resources for community members, familiarity with health and social issues affecting all populations. Working knowledge of State and Federal programs and services to meet the needs of community members.
Ability: Ability to interact appropriately and sensitively with those seeking services; ability to interact well with staff, participants, and caregivers; ability to speak effectively and to communicate with individuals and groups; ability to adapt and be flexible in response to quickly to changing situations.
Skill:Excellent oral and written communication skills; working hardware and software computer skills; skill in working with individuals with mental and/or physical disabilities; compassion for those in need of services, and patience and understanding. Multilingual skills in Spanish, Portuguese, Haitian-Creole, Mandarin, and/or Nepali.
Work Environment
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
Physical Skills
Few physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. May also be some occasional lifting of objects such as office equipment and computer paper (up to 30 lbs).
Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers.
Visual Skills
Visual demands require constantly reading documents for general understanding and analytical purposes.
Hours: Full-Time
Salary: $86,594.57 annually, plus benefits
Union: Non-Union
FLSA: Exempt
Date Posted: May 8th, 2024
City of Somerville residents are especially encouraged to apply.
The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or apomeroy@somervillema.gov.
Pre-Employment Requirements for All Employees:
MA Criminal Offender Record Information (CORI) clearance
Completition of Conflict-of-Interest Law Education training for municipal employees
Overview of Total Rewards:
4 weeks annual vacation (for non-union positions) union positions vary by contract
Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City
Dental coverage low and high plans through Cigna
Vision care through Vision Service Plan (VSP)
Long term disability through Sun Life
Group and voluntary life insurance through Boston Mutual
Health Care and Dependent Care flexible spending through Benefit Strategies
Deferred compensation plans through a choice of three vendors
Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health
Annual cancer screening & wellness release
Somerville Retirement Pension System
Tuition reimbursement
MBTA pass program
FREE Blue Bikes membership
Eligible employer for the Public Service Loan Forgiveness Program (PSLF)
Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
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