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Aston Carter Customer Service Representative in Somerville, Massachusetts

Customer Service Representative

Somerville, MA

Currently looking for personable, driven, and dedicated individuals to join the team of a leading health and wellness company. You will have an opportunity to work with a team that focus' on delivering a high level of service to both patients and providers. The program is set up to offer a chance to communicate with individuals and provide personalized programs, resources, and suggestions to help pave the way to improving individual health. All shifts are on a First Shift schedule with no weekends required!

Please keep in mind these positions will be fully onsite

Day to day responsibilities can include, but are not limited to;

  • Assisting incoming callers with requests on patient information

  • Assisting customers with submitting a request for medical records

  • Providing status updates regarding any referral requests

  • Ensuring that all releases of information are in compliant with the request, authorization, company policy, and HIPAA regulations

This is a great foot in the door opportunity with a reputable company in the area. Full time employees are offered;

  • Full Benefits

  • Long term opportunities to grow within the company

  • Options to pick up overtime

Top candidates:

  • Proficient in Microsoft Office Suites

  • Have 1-2 years customer service experience (call center experience is prefered but not required)

  • Show strong written and verbal communication skills

  • Have High School Diploma or GED

If this sounds like you, don't miss an opportunity to be considered for this exciting role! Interviews will be starting as soon as this week. If interested in this opportunity apply below or reach out directly to Katherine at 781-356-6915

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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