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Veterans Inc. Case Manager (Full-Time)- Shrewsbury, MA in Shrewsbury, Massachusetts

Case Manager (Full-Time)- Shrewsbury, MA

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  • Independence Hall

  • Shrewsbury, MA, USA

  • 19.23

  • Hourly

  • Full Time

    This is a full-time position and has full benefits (health, dental, vision, 403B, paid time off, short/long term disability and life insurance, etc.)

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Are you motivated by knowing you've made a difference in someone's life and in our community? Do you have a passion for giving back to service members and veterans? If you answered yes to either of these questions then you may have what it takes to be part of the Veterans Inc. team!

Veterans Inc., a 501(c)3 non-profit, is the largest provider of supportive services to veterans and their families across New England. We are looking for experienced addiction treatment professionals for our new behavioral health program, Independence Hall. Independence Hall offers a continuum of care, including inpatient treatment services, intensive outpatient programming, and outpatient counseling, to assist individuals in achieving their recovery goals. We are looking for innovative staff for our newly licensed inpatient clinical stabilization services program, which specializes in military service members and veterans. At Independence Hall we provide client-centered care and recovery-oriented treatment within a therapeutic environment. The qualified candidate must be a team player, a creative problem solver, and have a passion for helping others. Veterans are encouraged to apply but veteran status is not a requirement.

The primary goal of this position is to assist patients in obtaining necessary services while enrolled in inpatient substance abuse treatment programming and after discharge by providing information, coordinating referrals, and following through with specific treatment plan goals. The Case Manager provides case management and communicates with the treatment team and family to ensure appropriate links to resources and referrals.

This individual would be based out of the 59 South Street, Shrewsbury, MA 01545 location. This is a full-time position and has full benefits (health, dental, vision, 403B, paid time off, short/long term disability and life insurance, etc.). The hourly rate $19.23 and is non-negotiable. The schedule for this position is as follows, Monday through Friday 12:00 pm to 8:00 pm.

Must be able to pass a CORI and background investigation. Must be able to start within two weeks of receiving a verbal offer.

Veterans Inc. is an Equal Opportunity Employer. Diversity is valued, and welcomed, on all levels within the organization! Veterans highly encouraged to apply!

Essential Functions:

  • Schedules appointments, provides outreach to support attendance at scheduled treatment and human services appointments.

  • Conducts referrals and follow-up monitoring, and participates in discharge planning process.

  • Communicates with other service providers and family members, with appropriate releases, to coordinate the client's next level of treatment services.

  • Monitors treatment progress and implementation of the client's treatment plan.

  • Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery services.

  • Facilitates client groups, as needed.

  • Coordinates with other providers to monitor clients' health status and participation in treatment.

  • Identifies all medication being prescribed, assesses client adherence to medication as prescribed, communicates with prescriber's, and performs medication reconciliation.

  • Assists veterans with researching and accessing needed services including VA benefits, employment training/placement , educational support, counseling, housing, medical services and other public benefits such as health care services, daily living services, personal financial planning services, transportation, fiduciary and payee services, legal services, child care, housing counseling services, and temporary financial assistance.

  • Maintains audit ready client files and documentation, as required.

  • Conducts outreach activities to market Veterans Inc. programs and engage new referral sources.

  • Attends and participates in all meetings as required.

  • Performs special projects and other duties as assigned.

    Knowledge, Skills and Abilities:

  • Ability to understand, communicate and follow Veterans Inc. policies and procedures.

  • Ability to work with clients with diverse backgrounds.

  • Must have strong interpersonal and social skills.

  • Ability to communicate effectively, using tact and diplomacy both orally and in writing.

  • Ability to demonstrate empathy and respect towards clients.

  • Competency in advocacy, professional responsibility, mentoring and recovery support.

  • Ability to speak, read, understand and write in English.

  • Ability to multitask, problem solve, prioritize and work in a setting with a high degree of interruptions.

  • Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.

  • Strong attention to detail.

  • Must have strong computer skills with intermediate knowledge of Microsoft Office Suite.

  • Must be able to work independently and as a member of a team.

  • Ability to maintain acceptable attendance and punctuality.

  • Ability to give presentation to small groups.

    Education and Experience Requirements:

  • Bachelors Degree in Human Services, Social Work or related field.

  • Minimum of two (2) years of case management, substance abuse treatment counseling experience required.

  • Must be able to successfully pass a CORI/Background records check.

  • Must be willing to submit to and successfully pass a drug test.

    Preferred Qualifications:

  • Two (2) years of experience facilitating groups or workshops.

  • Master's Degree in Counseling, Social Work, Psychology or related field.

  • Demonstrated knowledge of military culture, experience in working with veteran population and an understanding of veterans-related needs and issues.

    Mental Requirements:

  • Reading

  • Analytical skills

  • Negotiation Skills

  • Verbal & Written communication

  • Confidential interactions

  • Problem-solving

  • Concertation/Reasoning

  • Decision-making

  • Collaboration

    Physical Requirements:

  • Vision Ability to be able to see in the normal range with or without correction.

  • Hearing Ability to hear within normal audio range, with or without correction.

  • Talking Ability to communicate verbally in English.

  • Driving: Frequently - Must have valid driver's license and reliable transportation.

  • Walking: Frequency - Frequently

  • Sitting: Frequency - Occasionally

  • Standing: Frequency Occasionally

  • Bending/Stooping: Frequency - Occasionally

  • Lifting: 20 lbs., Frequency: Occasionally

  • Carrying 20 lbs., Frequency: Occasionally

    Physical Environment:

  • Clinical setting: Frequency Often

  • Outside: Frequency Occasionally

  • Worker is not substantially exposed to adverse or hazardous environment conditions.

    For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume to us as we only accept applications through our website.Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed nor considered!

    If you need assistance completing an application please Emails regarding application status will not be returned.

    No Recruiters Please !