Massachusetts Jobs

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers & the company. At UniFirst we have a 5-day work week, enjoy Saturday & Sunday off!! We have an immediate opening & provide on the job training. What you\'ll be doing: Assist customers by answering questions related to accounts, procedures, & services by telephone or email. Provide excellent customer service to both customers & UniFirst personnel. Perform accounts receivable duties: calling on outstanding accounts, processing credits & exchanges, & resolving account conflicts through UniFirst\'s escalation process. Partner & provide administrative support to UniFirst?s Sales Department. Perform basic data entry & other administrative duties. Qualifications What we?re looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills: professional telephone & email etiquette. Essential skills: active listener, responsive, & personable. Computer skills: proficient knowledge of Microsoft Office products (i.e., Outlook, Excel, Word, TEAMS, etc.) Time management & organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e., adding, subtracting, multiplying, dividing, etc.) What\'s in it for you? Training: We emphasize continuous learning & professional development, fostering a culture of growth & enabling team partners to reach their full potential. You\'ll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, & access to UniFirst\'s innovative training platform, The Learning Center. Career Mobility: We?re a growing company offering significant avenues for personal development & growth. Some companies like to promote from within, we love to! Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you\'ll find an environment packed with different cultures, personalities, & backgrounds because we know it takes many kinds of people to make us successful. Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.