
Job Information
Triangle Inc. Site Manager in Salem, Massachusetts
Position: Site Manager
Reports to: Director of Transition & Community Services
Hours: Full Time | Salaried
Location: Salem
Overview:
Triangle has an immediate opening for a Site Manager in our Salem location. The qualified candidate will supervise a team that provides the support, challenge, and opportunity people with disabilities need to achieve their career and personal goals.
Essential Duties and Responsibilities:
Supervises staff to deliver community based activities that are aligned with Community Based Day Supports and Employment Supports models
Creates, manages, updates, and verifies weekly schedule, distributes to team, and oversees implementation
Creates and sustains a safe environment for participants emphasizing personal choice
Ensures proper participant supervision is being provided in-house and in the community, at supported employment sites, and during times of transition including transportation in and out of MassTrans, The Ride, etc.
Serves as primary point of contact for parents, school partners, state funding partners, and community/employer partner
Implements contracting and billing procedures for DDS, MRC, and school contract
Networks and connects with community organizations to set up opportunities including volunteering/internships, employer tours, social/recreational, employment skills and independent living activities, all performed in the community
Ensures 70% of programming and 90% of employment activities occur in the community
Oversees training and orientation of new staff for software systems, programming components, and program related logistics
Coaches staff to provide individualized support and problem solving for participants and their families
Reports progress and challenges to Director of Transition & Community Services on a regular basis
Ensures and maintains proper staff to participant ratios; provides direct care support as needed
Provides regular checks-ins with direct reports, their staff, and program participants to ensure services relate to individual’s goals, needs, desires & interests
Consults with Program Coordinators and Case Management Coordinator/Manager to ensure consistent case management practices are followed
Along with Program Coordinators and Case Management Coordinator/Manager implements systems to collect accurate data as needed for ISP’s, behavior plans, monthly progress notes, etc.
Provides oversight to ensure 98% of ISP documents are submitted on-time and 80% of ISP goals are met; checks HCSIS for any ISP submissions or Incident report related issues that need to be addressed
Ensures Employment Specialist is billing as assigned, developing employment leads, and job coaching participants as necessary; reassigns staff as needed to provide employment supports
Participates in agency wide committees and initiatives as assigned
Other duties as assigned
Supports staff and creates team setting for productive and positive environment
Intervenes in significant behavioral incidents to ensure the safety of participants and staff
Reports any internal or external maintenance needs to the building owner and/or Triangle Facilities Manager as appropriate
Reports or manages repairs or maintenance issues with Triangle vehicles; informs appropriate parties as necessary
Supports hiring managers in interviewing and hiring new employees for site, communicating with Director and Human Resources as appropriate
Oversees the review and intake of potential referrals; communicates with Director, Quality Assurance, and Clinical Supports as necessary
Supports Employment Specialist in attaining competitive employment opportunities
Qualifications:
Bachelor’s Degree in related field preferred; may substitute with combinations of prior experience/credentials
Direct Care experience required
Case Management and/or supervisory experience preferred
Ability to cold call companies/businesses/organizations to create volunteer and employment opportunities
Benefits:
Triangle offers a generous benefits package including Health/Dental through Blue Cross Blue shield of Massachusetts, Employer paid Life and Long Term Disability, 12 Paid Holidays, Generous Vacation/Sick Time, Flexible Spending Account and Transit/Parking Accounts for commuters.
Monday-Friday 8:00 am – 4:30 pm