Massachusetts Jobs

Position: Site Manager

Reports to: Director of Transition & Community Services

Hours: Full Time | Salaried

Location: Salem

Overview:

Triangle has an immediate opening for a Site Manager in our Salem location. The qualified candidate will supervise a team that provides the support, challenge, and opportunity people with disabilities need to achieve their career and personal goals.

Essential Duties and Responsibilities:

• Supervises staff to deliver community based activities that are aligned with Community Based Day Supports and Employment Supports models

• Creates, manages, updates, and verifies weekly schedule, distributes to team, and oversees implementation

• Creates and sustains a safe environment for participants emphasizing personal choice

• Ensures proper participant supervision is being provided in-house and in the community, at supported employment sites, and during times of transition including transportation in and out of MassTrans, The Ride, etc.

• Serves as primary point of contact for parents, school partners, state funding partners, and community/employer partner

• Implements contracting and billing procedures for DDS, MRC, and school contract

• Networks and connects with community organizations to set up opportunities including volunteering/internships, employer tours, social/recreational, employment skills and independent living activities, all performed in the community

• Ensures 70% of programming and 90% of employment activities occur in the community

• Oversees training and orientation of new staff for software systems, programming components, and program related logistics

• Coaches staff to provide individualized support and problem solving for participants and their families

• Reports progress and challenges to Director of Transition & Community Services on a regular basis

• Ensures and maintains proper staff to participant ratios; provides direct care support as needed

• Provides regular checks-ins with direct reports, their staff, and program participants to ensure services relate to individual’s goals, needs, desires & interests

• Consults with Program Coordinators and Case Management Coordinator/Manager to ensure consistent case management practices are followed

• Along with Program Coordinators and Case Management Coordinator/Manager implements systems to collect accurate data as needed for ISP’s, behavior plans, monthly progress notes, etc.

• Provides oversight to ensure 98% of ISP documents are submitted on-time and 80% of ISP goals are met; checks HCSIS for any ISP submissions or Incident report related issues that need to be addressed

• Ensures Employment Specialist is billing as assigned, developing employment leads, and job coaching participants as necessary; reassigns staff as needed to provide employment supports

• Participates in agency wide committees and initiatives as assigned

• Other duties as assigned

• Supports staff and creates team setting for productive and positive environment

• Intervenes in significant behavioral incidents to ensure the safety of participants and staff

• Reports any internal or external maintenance needs to the building owner and/or Triangle Facilities Manager as appropriate

• Reports or manages repairs or maintenance issues with Triangle vehicles; informs appropriate parties as necessary

• Supports hiring managers in interviewing and hiring new employees for site, communicating with Director and Human Resources as appropriate

• Oversees the review and intake of potential referrals; communicates with Director, Quality Assurance, and Clinical Supports as necessary

• Supports Employment Specialist in attaining competitive employment opportunities

Qualifications:

• Bachelor’s Degree in related field preferred; may substitute with combinations of prior experience/credentials

• Direct Care experience required

• Case Management and/or supervisory experience preferred

• Ability to cold call companies/businesses/organizations to create volunteer and employment opportunities

Benefits:

Triangle offers a generous benefits package including Health/Dental through Blue Cross Blue shield of Massachusetts, Employer paid Life and Long Term Disability, 12 Paid Holidays, Generous Vacation/Sick Time, Flexible Spending Account and Transit/Parking Accounts for commuters.

Monday-Friday 8:00 am – 4:30 pm