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Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :16123

Employment Type :Full Time

Job Category :Metalworking

Work Location :Woburn, MA

State or Province :Massachusetts (US-MA)

Potential Work Location :

BRIEF POSITION SUMMARY:

The MSC Regional Metalworking Innovation Specialist uses a combination of technical and interpersonal communication skills to improve the awareness and adoption of all MSC metalworking innovations.

DUTIES and RESPONSIBILITIES:

• Lead as a liaison with sales/specialists’ teams and customer segments administering all innovations at an expert level

• Understand each MW innovation in depth, including how it works, why it works, and what benefit it is to MSC’s four stakeholders (Customers, Associates, Suppliers, Investors)

• Employ strong interpersonal communication skills with an ability to persuade audiences (internal and external) to realize the value associated with all MW innovations

• Engages in sales calls/meetings with the largest opportunities in the marketplace

• Ensure MSC’s sales and specialist teams are capable of introducing each MW innovation, including proper positioning relative to customer value

• Engages machine tool dealers in their territory to create awareness and engagement with MachineMax Pro and other MSC innovations`

• Assists in the piloting of innovations MSC is developing or commercializing

• Maintains detailed records of innovation specifics, customer goals, contacts & resources

• Openly participates and contributes ideas and concepts for future innovation development

• Offers detailed market landscape updates to ensure our current and future innovations clearly address our customers greatest manufacturing challenges

• Present periodic status updates on, successes, interactions, opportunities, and threats for each assigned innovation within their region

• Develops and uses detailed reporting to recognize trends in adoption, growth/decline, customer savings, MSC sales/profitability for any innovation

• Supports as required any of MSC’s industry or government sponsored events (trade shows, NSF consortiums, ACE trainings)

• Participates in various aspects of MRO Go, supporting Go See (CNA/BNA/Insights), Go Do (implementation of innovations), Go Save (assisting with monetizing value), and Go Again (CIR’s) with MSC’s largest customers and potential customers

• Attends trainings intended to raise their level of expertise in metalworking applications, innovations

• Completes all required MSC trainings in a timely fashion

• Supports the MSC Culture within all the undertakings of internal and external customer engagement to ensure unity of purpose and fulfillment of MSC’s mission

• Participates in special projects and performs additional duties as required

  EDUCATION and EXPERIENCE:

• High school diploma or equivalent required

• Technical metalworking product knowledge required

• Minimum 5 years’ experience in application of metalworking solutions, or commensurate experience from advanced college degree

• Demonstrate deep understanding of a broad range of manufacturing concepts

• Mechanical Engineering education, experience or background preferred

• Lean or Six Sigma experience preferred

  SKILLS:

• Very strong interpersonal communication (written, verbal and nonverbal) skills required for engaging from one to dozens of audience members

• Ability to build relationships both inside and outside of MSC

• Strong analytical and math skills are required

• An understanding of the durable goods manufacturing marketplace

• Excellent listener and learner

• Willing to learn new concepts and ask questions

• Proficient in Excel, Word, and PowerPoint

  OTHER REQUIREMENTS:

• A valid driver’s license and the ability to travel up to 50% of the time may be required.

• Due to federal regulations and the nature of the job all applicants must be U.S. citizens, U.S. nationals, lawful permanent residents, asylees, or refugees.

• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $79310 - $124630 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review.