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Seniorlink/Caregiver Homes Floater RN Care Manager, Assessment in Quincy, Massachusetts

The Assessment, RN Care Manager (RN) works collaboratively as part of a care team to guide prospective families through an assessment process to enable efficient activation of services. This includes assessing consumer and caregiver eligibility for services, developing an initial person centric care plan and preparing families for ongoing services including orientation to a digital communication platform, Vela. Assessments are carried out within established timelines for expedient service activation. This person will travel to Boston, Braintree, Quincy, and surrounding areas.

  • Manages initial contact with prospective families and educates them on qualifications as it relates to the consumer, caregiver and home; assesses consumer and caregiver eligibility for services

  • Promotes the organization to prospective families and educates them on the services provided

  • Completes and coordinates all applicable clinical assessments and clinical evaluations

  • Conducts initial assessment (typically onsite) and coordinates service activation, ensuring that all required forms and standard procedures are followed

  • Assigns and assists with orientation training for each caregiver in Seniorlink’s HIPAA secure platform

  • Develops strong understanding of payer options and is able to guide prospective families through service activation process for applicable payer source

  • Assists in developing and reviewing each member’s plan of care on an ongoing basis

  • Assists caregiver with onboarding of Seniorlink’s HIPAA secure technology platform. Ensures caregiver has proper understanding of how to successfully submit electronic daily communication

  • Completes nursing progress notes corresponding with each on-site visit or encounter; documents medical history data and assists in starting the plan of care

  • Ensures continuous survey readiness and compliance with all regulatory and accreditation agency standards

  • Ensures smooth transition to start of service with ongoing case management

  • Performs other duties as assigned

  • Must hold an active Registered Nurse (RN) License in the state of employment

  • Minimum two (2) years of recent experience in direct care of elders or adults with disabilities

  • Ability and flexibility to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is require

  • Experience in case management, care planning and assessment for cases including but not limited to eldercare, people with disabilities, and other complex medical needs in a health care setting

  • Tech savvy with the ability to teach others; proficient in common software and web-based applications (e.g. Case Management Systems, MS Office)

  • Ability to work in a fast-paced environment meeting department goals and KPIs

  • Ability to influence and be self-motivated with a results-driven approach

  • Additional state-specific qualifications may be require

Seniorlink is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. Seniorlink combines Vela, the company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers. Seniorlink's care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.

For more information, please visit

Seniorlink is an Equal Opportunity Employer*

DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

*Seniorlink supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Seniorlink complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Seniorlink strives to create experiences that are accessible and welcoming to everyone, including making and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.

ID: 2022-4058

External Company Name: Seniorlink, Inc.

Street: 2300 Crown Colony Drive