Massachusetts Jobs

Job Summary: The Technical Writer is responsible for writing, creating, and managing all internal and external Standard Work Instructions, product and operation manuals, maintenance documents, parts manuals, and miscellaneous technical documents, as required. ESSENTIAL JOB FUNCTIONS: - Updates and maintains Standard Operating Procedures for documentation of manufacturing, assembly and repair procedures for on-site and external vendors. - Writes and maintains all Standard Work Instructions for internal directions of manufacturing process and for customer-based installation directions. - Creates and Maintains checklist for manufacturing and production depts to follow creating consistency across depts and personnel. - Documents production processes and identifies gaps in documentation and production depts and creates, or updates documentation to ensure consistent and accurate documentation. - Updates and maintains product operation and maintenance manuals consistent with vehicle model year changes. - Updates and maintains product parts and equipment manuals consistent with product and vehicle model year changes. - Other duties as assigned. ADDITIONAL JOB FUNCTIONS: - Maintain confidentiality and observe data protection and associated guidelines. - Understand and comply with safety and environmental policies. - Other duties as assigned. INTERACTION WITH: - Engineering Department - Technical Services and Parts Sales Department - Manufacturing / Production Department EXPERIENCE: - At least one to two years of relevant experience. - Understand and be familiar with design-to-manufacture environment. - Adobe Creative Suite or other similar design software experience - Microsoft Word, Excel, and PowerPoint experience. - SolidWorks, SolidWorks composer or SolidWorks visualize experience is a plus. - SolidWorks PDM experience a plus EDUCATION: - A bachelor\'s or associate degree in a relevant field or from a technical writing or communication program. - Professional certification.