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TEC Staffing Services Receptionist/Front Office Administrator in Pittsfield, Massachusetts

Receptionist/Front Office Administrator Gig Assignment Length: 2 months Salary: \$25 - \$27.50/hr Hours: 9a-5p, Mon-Fri (35 hrs a week) GENERAL RESPONSIBILITIES Under appropriate supervision of a Managing Attorney, the receptionist answers the telephone and does initial screening of all applicants for service, as well as other tasks in accordance with program guidelines and priorities and Standards of Practice. DUTIES - Operate office telephone equipment, answer telephone inquiries, and refer those inquiries to the appropriate persons and agencies or take messages. - Greet office visitors and clients, determine the purpose of the visit, and refer them to the appropriate person or agency or take message. - Conduct the initial eligibility determination with applicants for program services sufficient to demonstrate geographic, financial and substantive eligibility within parameters established for that purpose by the Employer. - Enter preliminary intake data into client database. Perform computerized client conflict check, initiate conflicts evaluation process and maintain conflicts log. - Receive, sort, stamp and distribute mail. - Maintain staff sign-in sheets and vacation leave calendar and approval sheets. - Type, file, photocopy, and perform other office functions as appropriate. - Maintain receipt book and cash receipts log. - As appropriate, attending meetings, trainings, etc. - Serve as interpreter and translator for clients who are not fluent in the English language. - Perform other reasonably related tasks as assigned. QUALIFICATIONS - High school degree or equivalency preferred. - Proficient typing and computer skills. - Prior office receptionist experience preferred. - Ability to speak Spanish. - Demonstrated concern for and commitment to goals of legal services and to working for poor people. - Willingness to become familiar with various community and social agencies in the county or counties where the receptionist will be working.

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