Job Information
City of Pittsfield IT Systems Administrator I in Pittsfield, Massachusetts
JOB TITLE: IT SYSTEMS ADMINISTRATOR I DEPARTMENT: INFORMATION TECHNOLOGY EMPLOYMENT TYPE: FULL-TIME/ EXEMPT UNION/NON-UNION: NON-UNION Reporting to the Chief Information Officer and working in collaboration with the Director of HR and Director Finance, the IT Systems Administrator I will support municipal financial systems and line of business applications. The IT Systems Administrator I must approach this role from a customer service focus, and should consider their coworkers as being their customers. As such, technical knowledge, responsiveness, and interpersonal skills are each critical elements of success in this position. We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ+ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service. RESPONSIBILITIES - Administration of Munis ERP solution. - Administration of ExecuTime software including auditing of payroll transactions. - Administration of on premise server side and cloud based financial applications. - Assists with the administration and implementation of union contracts as it relates to payroll. - Assists with matters related to building security including access to building security systems - Responsible for engineering and support of Power BI reporting solutions, Crystal Reports, and other data warehouse environments. - Upgrading, installing, patching / troubleshooting of server-side financial applications. - Analyze operational data, identify potential issues, and provide strategies for optimal integration of business applications. - Provide end user support for Munis, ExecuTime, Crystal Reports, and other line of business applications. - Completes help desk tickets; monitors for and respond to help desk tickets as they are submitted by end users. - Develop training material and conduct end user training; may serve as project manager when implementing new business applications. - Performs other related duties as required or assigned. QUALIFICATIONS - At least five (5) years of full-time experience administering database applications. - Bachelor\'s degree in computer science or information systems is preferred, a combination of relevant field experience, training, and education will be considered. - Preference will be given to candidates who possess Microsoft SQL, Microsoft Power BI, CRCP, or PMP certifications. - Expertise in reporting technologies such as Crystal Reports and Power BI and / or ETL. - Experience with data warehouse and business intelligence systems. - Working knowledge of networking and the Active Directory domain environment. - Working knowledge of financial services industry. - Willingness and ability to learn new technologies and take on additional responsibilities as required by the position. HOURS 35 hours per week 8:30AM - 4:00PM, Monday-Friday SALARY \$67,051.47 - \$87,166.89 APPLICATION DEADLINE: Wednesday, April 2, 2025, at 4:00PM.