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Berkshire Health Systems Imaging Support Specialist in Pittsfield, Massachusetts


  • Prepares all PACS images to include pulling prior reports and comparison of films if needed. Print cd's requested by patients, physicians, other healthcare facilities and lawyers. Answers phones and performs duties to include the Call Center as it relates to the everyday happenings in a film library. Full and/or quick registration of patients for all radiology procedures. Schedule same day and advanced Radiology appointments with appropriate clinical history. Runs appropriate reports and statistics as needed by department and Radiologists. This position will work directly with the Radiologists. Must be able to work at different off-site areas with additional duties. Areas include 610 North Street, Main Radiology registration, Women's Imaging/MAC Radiology. May include any one or several of the described areas. Responsible for the satisfactory relationship between the radiology department and its clients. Assists with questions and delegates calls to the appropriate area within radiology. Filters calls for the radiologists by direct connecting them or taking messages if the radiologists are busy at the time. Position relates to the overall function of the radiology department and the hospital in view of patient care.

  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)

  • Experience:

  • 1 year of computer experience required, full and express registration training, receptionist, advanced scheduling experience highly preferred.

  • Must have excellent phone etiquette and ability to deal with the public.

  • 1 year experience in a medical office or hospital environment preferred.

  • Education and Training:

  • High school diploma, medical terminology is preferred.

  • License, Certification & Registration:

  • CPR

  • Other Requirements:

  • Excellent written and verbal communications.

  • Can multitask well.

  • Good spelling, reading, and writing skills.

  • Must be able to use other computer programs but can be trained.

  • Meditech, Powerscribe, PACS knowledge preferred but can be trained.