Job Information
RARE 297 Steakhouse Hostess in Pittsfield, Massachusetts
We are seeking an outgoing and organized Hostess to join our team at RARE 297! The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to manage reservations and guest seating efficiently. RESPONSIBILITIES: - Greet and welcome guests warmly as they enter the restaurant. - Provide guests with accurate wait time estimates and manage reservations effectively. - Escort guests to their tables, providing menus and introducing the server. - Monitor the dining room and manage seating arrangements to optimize table turnover and guest satisfaction. - Answer phone calls and respond to reservation inquiries promptly and professionally. - Maintain an organized reservation book or system, ensuring accuracy and timeliness. - Confirm reservations and communicate any special requests to the relevant staff. - Provide information about the restaurant, menu, and any ongoing promotions or events. QUALIFICATIONS - Previous experience as a hostess or in a customer service role required. - Ability to remain calm and composed under pressure. - A positive attitude and a strong commitment to providing exceptional guest service. - Flexibility to work evenings, weekends, and holidays as required. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail.