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Berkshire Community College Director of Information Technology in Pittsfield, Massachusetts

Director of Information Technology (Remote Work Option) Effective Date: July 2021 Salary: $90,000 - $100,000 per year Reporting to the Vice President for Administration & Finance, this position is responsible for the overall direction and daily operation of the Information Technology Department. Leading a team of IT professionals, the Director serves as a strategic partner with other departments to ensure that best-practice technology solutions are implemented to fulfill the college mission and meet the needs of students, faculty, and staff. Working with the entire college community, the Director is responsible for developing and implementing an IT Strategic Plan that positions the college for growth by facilitating data-driven decisions. The Director oversees all activities of the department, including network and technical services, programming, telecommunications, audio/visual support, help desk, and related training efforts. The Director serves as a hands-on leader of the department with a commitment to staff development, collaboration, and open communication. The Director ensures that policies, procedures, and practices follow industry standards with a focus on student success, customer service, data security, operational efficiency, sustainability, and financial responsibility. Requirements: Desired Qualifications & Attributes: Bachelor's degree in Computer Science, Business Administration, or another related field; Master's degree a plus. Five or more years of information systems management; experience in higher education a plus. Excellent people management skills with a demonstrated track record of developing staff and creating a positive work environment. Demonstrated knowledge of current industry practices for information systems, database management, networking, mobile platforms, and data security. Familiarity with both local and wide area networks as well as server technologies. Knowledge of Ellucian products and Colleague preferred. Knowledge of CROA reporting system preferred. Excellent communication skills, both oral and written, and the ability to discuss technical matters clearly and effectively with people who do not have a technical background. A demonstrated track record of promoting engagement and collaboration. The ability to manage a range of complex projects concurrently, including appropriate delegation. Experience with strategic planning, budget management, vendor management, and contract negotiation. The desire to work in a fast-paced, stimulating environment with the overarching goal of student success. A good sense of humor. Essential Functions: Direct and manage overall operations of the Information Technology Department -- including network and technical services, programming, telecommunications, audio/visual support, help desk, and related training efforts - at the main campus and satellite facilities. Provide leadership in management of ERP (Colleague) system, project management regarding all upgrades, implantation, and oversight of current system capabilities. Lead a staff of IT professionals by encouraging career growth and new ideas in a productive and mutually supportive environment. Work collaboratively with other departments to develop and implement a comprehensive IT Strategic Plan, which will align with the college mission and anticipate future needs. Serve as a strategic partner with other departments to evaluate technology requests and develop the most appropriate solutions with a spirit of teamwork. Promote a positive "can do" attitude, including service standards. Work closely with the Dean of Teaching and Learning Innovation to define, develop, and implement academic technology solutions for faculty, including classrooms, laboratories, and various online tools. For the full job description and to apply, please visit: