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TEC Staffing Services, LLC Customer Service Rep/Office Assistant in Pittsfield, Massachusetts

Customer Service Representative/Office Assistant Job Type: Temp to Hire Schedule: 20 - 30 hours to start, potential for 40 hours after training Pay: \$18 - 20/hour Location: Pittsfield, MA TEC is helping a local car wash recruit for a Customer Service Representative/Office Assistant to join their team. This organization is looking for a professional and customer-oriented individual to help manage different office tasks and responding to customer inquiries. Job Duties: - Answer customer phone calls and emails with feedback in a timely manner - Accurately input customer information into their database and be able learn this database quickly - Walk customers through basic troubleshooting or processes for monthly memberships and provide information - Assist with basic bookkeeping and other administrative functions - Other duties as assigned Qualifications and Requirements: - Customer service experience required - Ability to maintain a positive and professional environment with colleagues and coworkers - Ability to learn new systems very easily and be proficient on a computer - Ability to train easily - Basic math skills are required - Ability to be reliable and work both independently and with a team - A valid driver\'s license and reliable vehicle as some travel to other car washes may be required