Job Information
Wingate at Melbourne Place Concierge Coordinator in Pittsfield, Massachusetts
The Career You Want. The Care You Give. The Compassion They Deserve. At Wingate, we understand that at the heart of great care are great people and we\'re proud of the talented individuals who make Wingate a leader in senior care throughout Massachusetts and Rhode Island. As a valued member of our dynamic, family-owned company, you\'ll bring your expertise to our long-term care, short-term rehabilitation and assisted living programs, and truly make a difference in residents\' lives, each and every day. JOB PURPOSE: The key purpose of the concierge is communication with the residents. The concierge is the community\'s frontline to fulfill the resident\'s requests, needs, answer their questions and make any booking arrangements for leisure and or local /travel/entertainment. The concierge must be knowledgeable about the interests of the residents and be prepared to suggest an activity that meets the resident\'s needs. POSITION REQUIREMENTS: Computer skills required Some college education Must be organized and able to plan and carry out events Excellent customer service and communication skills a must Experience in hospitality Ability to work in high-profile, fast-paced environment while maintaining a professional and friendly demeanor.