Berkshire Health Systems Behavioral Health Care Coordinator in Pittsfield, Massachusetts
DEFINITION/PRIMARY FUNCTIONS The Behavioral Health Care Coordinator provides specialty case management to high-risk patients and families. This position collaborates directly with patients, patients? families, physicians, school systems, and other care managers to assess the needs and strengths of high-risk patients and develops customized, proactive care plans that support patients? optimal functional status and well-being. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: -2 years experience with a chronically ill population required. Background with all age populations preferred. -Demonstrated experience in the effective assessment and engagement of individuals with BH/SUD conditions. -Experience working in a healthcare setting as a member of a professional clinical team required. -Knowledge of community resources and supports, BH/SUD treatment as well as experience in referral for treatment, support and services is required. -Experience in providing evidence-based brief interventions to individuals with BH/SUD conditions including: Motivational Interviewing, Behavioral Activation, CBT and Problem Solving Tx. Education and Training: -Master\'s Degree in social work or related clinical healthcare field required. License, Certification & Registration: -LCSW, LICSW, LMHC required -Recovery Coach Certification preferred Other Requirements: -Ability to form rapid engagement and alliance building with patients and their families. -Ability to follow the logical management of a member?s care throughout the continuum of care. -Possesses a basic understanding of applying clinical criteria when determining medical necessity. -Experience with care coordination. -Proven excellent leadership, and strong interpersonal, communication and team-building skills. -Proven collaboration & negotiation skills with providers, patients, families, insurance organizations and government agencies. -Proven ability to work independently and adjust to multiple demands and shifting priorities, ambiguity and rapid change with resiliency. -Computer literacy required with ability to manage multiple open applications. -Ability to maintain and monitor confidentiality of patient records. -Ability to work autonomously and with meeting goals for productivity.