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The full Administrative Assistant job description{target="_blank" rel="noopener noreferrer"} contains more information on the position. JOB TITLE: ADMINISTRATIVE ASSISTANT DEPARTMENT: PUBLIC HEALTH EMPLOYMENT TYPE: FULL-TIME/NON-EXEMPT UNION/NON-UNION: SUPERVISORY AND PROFESSIONAL UNION The City of Pittsfield\'s Department of Public Health is seeking a dynamic and outgoing individual to fill the position of Administrative Assistant. This individual performs administrative and clerical duties that require a high degree of decision for conformance with departmental policies, state regulations and city ordinances. Incumbent is responsible for managing office procedures in the absence of the Office Manager. We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ+ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service. RESPONSIBILITIES - Assists the head of the department in the administration of the department by performing administrative and clerical functions, relays administrative orders, directives and other information for distribution to the public and department members. - Serves as receptionist for multiple departments for walk-in clients. - Works with the department head and other staff in the development and implementation of policies and procedures to effectively and efficiently deliver service to a customer. - Interfaces with and serves as a liaison with the public, other city departments and other outside agencies in the performance of duties for the department. - Handles public and internal inquiries directed to the Board of Health; provides guidance on procedures for obtaining appropriate permits and/or assigns to appropriate personnel. - Office mail is the responsibility of the administrative assistant. - Maintains a complex record system electronically and manually; collects and processes fees; enters all data. - Receives, records, evaluates all complaints from the public; assigns to inspectors and schedules inspections to ensure timely follow up; prepares correction orders and other correspondence. - Processes and maintain records of permit applications; maintains updates to the City of Pittsfield\'s Health Department website and social media pages. - Performs other related duties as assigned or required. QUALIFICATIONS - High School Diploma or Equivalent. - Two years of directly related full time experience with office procedures and practices in a modern office setting. Graduation from an office management related technical school may be substituted. - Ability to establish and maintain a cooperative working relationship with other employees and the public; must have strong interpersonal skills. - Thorough knowledge of rules, regulations and ordinances governing the department or demonstrated ability to learn the same within six months of appointment. - Ability to exercise sound judgment and discretion when applying and interpreting departmental policies and procedures; Possesses the ability to accept responsibility and work efficiently without constant supervision. HOURS Monday - Friday, 35 hours per week 8:30am - 4:00pm SALARY Starting hourly rate is \$18.38 - \$19.40. Annual increases up to \$25.45 an hour. APPLICATION DEADLINE: Wednesday, September 18, 2024 @ 4:00pm