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Eliot Community Human Services Housing Case Manager PACT in Peabody, Massachusetts


Eliot is known for our innovative clinical approach, high quality clinical training & for having the most talented people in community behavioral health services. Eliot’s Behavioral Health Division provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence based, provide rehabilitation & hope to those in services.

PACT staff will coordinate and provide comprehensive recovery and rehabilitative services to consumers participating in PACT. Interventions include a range of therapeutic & behavioral services, including crisis intervention, for individuals with both severe mental illnesses and/or substance abuse disorders. Services are predominantly community based, including at consumers' homes, medical facilities, & other locations.


  • Provide case management services as part of a multidisciplinary team

  • Act as the point person to mitigate housing issues as they arise.

  • Develop treatment plans with consumers.

  • Act as a primary case manager to consumers in accordance with Eliot’s policies and PACT standards.

  • Participate in completing assessments as assigned by the Team Leader or Lead Clinician in a timely manner.

  • Assess client's functions, strengths and needs.

  • Develop therapeutic connections with each client and provide clinical interventions.

  • Provide problem-solving supports and interventions to clients

  • Provide on-call on a rotating basis and rotating evening shifts.

Schedule: Monday - Friday 8am to 4pm, with one 12pm-8pm shift per week and one weekend per month. Rotating on call duties & Rotating holiday schedule.




  • Clinical Skills: Some Knowledge

  • Administrative Tasks: Intermediate

  • Computer Software Skills: Intermediate

  • Communication Skills: Intermediate

  • Experience with population: Intermediate



  • Bachelors or better in Psychology

Licenses & Certifications





  • 2 years: Experience with adults that have persistent mental illness

  • 1-2 year: Experience in working with individuals with substance abuse issues.