Massachusetts Jobs

Description

Robert Half is seeking an experienced database and CargoWise specialist to serve as the point person a client's operating system. This role includes maintaining and troubleshooting day to day system operations, identifying areas of improvement, leading system projects such as EDI integrations and Business Intelligence (BI) functions. The Application Specialist must have the ability to gain a solid understanding of our business processes, workflows, and data requirements. This position can be fully remote in the United States.

Major Duties & Responsibilities:

• Overall expertise in the CargoWise application, monitor and maintain system, developing a deep understanding of the application, supporting infrastructure, and systems integration.

• Help define new business processes, data elements, and system change requests.

• Collaborate to improve existing processes, increase automation, and meet strategic goals.

• Maintain documentation of system configurations, processes and procedures, and technical standards.

• Form/Document creation, layout, and update within the application.

• Design and maintain reports using BI for effective data presentation.

• Maintain and standardize security rights and groups within application.

• Support the sales team with customers, as needed

• Manage the web portals including set-ups and maintenance.

• Lead EDI integration projects with customers, carriers, and overseas partners, with the assistance of our integration provider.

• Regression and user acceptance testing

• Provide support for application and non-application related IT issues

• Stay informed about industry trends and emerging technologies to drive innovation and competitive advantage.

  Requirements • Must have a minimum of 3 years of experience in a similar role

• Proficient in Cargowise software and application support

• Knowledgeable in EDI - Electronic Data Interchange

• Possesses strong skills in data reporting and creating customized reports

• Experience with Business Intelligence (BI) tools and techniques

• Excellent documentation skills

• Strong collaboration skills and the ability to work well in a team environment

• Must have excellent problem-solving skills and attention to detail

• Ability to communicate effectively, both verbally and in writing

• Ability to handle multiple tasks simultaneously and meet deadlines

• Ability to learn and adapt quickly in a fast-paced environment. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .