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Baystate Health Operations Associate in Palmer, Massachusetts

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Wing Hospital is looking for a Behavioral Resouce Tech (BRT) to join our Emergency Department team in Palmer, MA !

Resume Required with Application

Baystate Wing Hospital is an 46-bed community hospital in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA and surrounding communities.

SCHEDULE:

  • Part time, 1: 12 hour shift per week/ 3rd shift

  • Every other weekend and holiday.

  • Differential pay for weekends and holidays.

LOCATION :

  • Baystate Wing Hospital

  • Palmer, MA

  • Onsite parking

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance

  • Generous PTO – up to 25 days in the first year, with scheduled earned increases

  • Continuing education support and reimbursement

  • First Time Home Buyers Financial Packages

  • Farm Share Memberships

  • 403b retirement company match & annual company contribution increase based on years of service.

  • Free money coach advice from a certified professional

  • Wellbeing programs that include but are not limited to mental, physical, and financial health.

  • Pet, home, auto and personal insurance

  • Life insurance

  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

  • Wellbeing programs that include but are not limited to mental, physical, and financial health.

  • Onsite parking

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY:

We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Compensation offers do not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers

All correspondence can be directed to:

Pamelia Morrow- Sr. Healthcare Recruiter

Pamelia.Morrow@baystatehealth.org

Summary:

Provides indirect care in the department setting. Meets communication needs of the department. Transcribes physician orders from records. Prepares and compiles records in the department.

Job Responsibilities:

1) Performs all aspects of job in an environment that optimizes patient/staff safety and reduces the likelihood of medical/health care errors. Interacts professionally with patient/family/staff and involves patient/family/staff

2) Treats patients, families, staff, and visitors with respects and dignity. Functions as liaison between administration, patients, peers, and other healthcare providers. Participates actively in problem solving within the department/between departments

3) Communicates with supervisor and peers. Establishes and maintains effective communication and good working relationship with other departments. Demonstrates an ability to be flexible, organized and functions under stressful situations.

4) Utilizes initiative; strives to maintain steady level of productivity; self-motivation; manages activity and time; does not waste time.

5) Approaches family and visitors in a kind and professional manner. Gives explanations and verbal reassurances consistently to family and visitors. Fosters communication between multiple disciplines on the behalf of the patient. Participates in informal conferences involving the care of patients. Answers the telephone and intercom in a timely and polite professional manner, directs calls appropriately, and takes messages. Communicates ideas for improvement to the unit manager/charge nurse.

6) Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families, when applicable. Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.

7) Organizes and manages activities to show consideration of the unit as a whole. Reflects knowledge and judgment in decisions and actions within the job description of the unit secretary.

8) Is aware of patient condition and whereabouts when patient is out of the unit. Transcribes orders within timely manner. Enters orders correctly into the computer/Demonstrates knowledge of computer system.

9) Maintains current copies of lab results and x-rays and makes them available to staff. Orders supplies within nurses station and stocks as required. Maintains accuracy of Kardex to ensure complete and accurate patient care.

10) Alerts nursing staff to abnormal lab test results. Maintains logbooks in the department. Assists other staff members as needed with transferring and transporting of patients. Accepts additional assignments willingly.

11) Works at maintaining good rapport and a cooperative working relationship with peers. Adheres to dress code, appearance is neat and clean. Reports to work on time and as scheduled, completes work within designated time

12) Wears identification while on duty, uses computerized punch time system correctly. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices.

13) Communicates the mission, ethics and goals of the facility, as well as the mission statement of the department and hospital. Completes annual education requirements. Maintains regulatory requirements

14) Maintains patient confidentiality at all times following HIPAA requirements. Completes in-services and returns in a timely fashion.

15) Attends annual review and department in-services, as scheduled. Attends at least 4 staff meetings annually, reads all monthly staff meeting minutes

Required Work Experience:

1) None

Preferred Work Experience:

1) None Listed

Skills and Competencies:

1) Ability to read and communicate effectively in English

2) Additional languages preferred

3) Basic computer knowledge

4) Work processing

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

High School Diploma (Required)

Certifications:

Basic Life Support - American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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