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Robert Half CRM Technical Lead in Oxford, Massachusetts


We are seeking a highly motivated and experienced individual to join our expanding IT team. As a CRM Technical Lead, you will play a vital role in our organization by designing, developing, diagnosing, and supporting our Microsoft CRM environment. We are looking for a dedicated professional who can analyze the environment comprehensively, ensuring seamless business systems and services for our end users.

Key Responsibilities:

Migration Expertise:

  • Demonstrate proficiency in migrating applications from on-premises to an Online Dynamics environment.

  • Possess hands-on experience in migrating large-scale deployments for Dynamics 365 CRM.

Dynamics 365 Mastery:

  • Showcase a deep understanding of Dynamics 365 capabilities, architecture, and deployment of online solutions.

  • Develop Java Script web resources and HTML web resources using Angular, jQuery, and other relevant technologies.

  • Create and enhance CRM forms, screens, views, workflows, and dashboards.

Custom Development:

  • Craft plugins, custom workflows, Power Apps, Power Automate, Azure functions, and Logic Apps to meet business needs.

  • Proficiently prepare technical and requirement design documents.

Azure Cloud Integration:

  • Possess a minimum of 2 years of experience working with Azure Cloud services.

  • Implement performance tuning and stabilization activities for CRM applications hosted on Azure.

Problem Solving:

  • Clearly communicate the vision for Dynamics CRM solutions to project teams.

  • Address challenges related to system and environmental limitations, offering customer-centric solutions.

D365 Expertise:

  • Demonstrate a strong understanding of the core D365 CRM modules.

  • Possess functional knowledge of the entire D365 product suite, with one or more D365 certifications preferred.

Administration and Deployment:

  • Manage application administration and deployment activities effectively.

Integration Skills:

  • Leverage your experience with Microsoft Dynamics CRM Integration and Integration Tools.



  • Proven experience in designing, developing, diagnosing, and troubleshooting CRM applications in Microsoft Dynamics.

  • Recent experience in implementing Dynamics 365 Online solutions.

  • Strong familiarity with Microsoft Dynamics CRM, including Sales, Field Service, and Marketing modules.

  • Development experience with Dynamics CRM, including OData, Plugins, Workflows, and API integration using the SDK.

  • Proficiency in using Visual Studio and source control tools (Git, Team Foundation Server, or Microsoft DevOps).

  • Integration experience with 3rd party systems using APIs (REST/SOAP) and SFTP.

  • Competence in C#, JavaScript, and HTML/CSS.

  • Excellent communication and problem-solving skills.

  • Ability to work both independently and collaboratively in a team environment.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .