Massachusetts Jobs

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Security Systems Administrator . The Systems Administrator will manage, control, support, and provide technical and managerial oversight for systems projects supporting the Global Security department. Responsibilities include but are not limited to system health monitoring, administrative programming, deploying system upgrades, new installations, integrations, data management, system functionality, compliance with department policies, and creating training programs for users within the department.

-Annual Salary 72k

-Bachelor’s degree in related field preferred

-Strong verbal and written communications skills

RESPONSIBILITIES:

• Manage, control, support, and provide technical and managerial oversight for systems projects supporting the Global Security department

• Perform system health monitoring, administrative programming, system upgrade deployments, manage new installations, integrations, data management, system functionality, while ensuring compliance with department policies

• Create training programs for users within the department

• Data management; responsible for metric gathering, ad hoc reporting, and generating data for project support

• System programing, user profile maintenance, periodic audits, and data entry

• Maintain successful collaboration and daily working relationship with DTE department

• Research and find new up-to-date solutions as technology advances

• Ensure technical specifications are kept up to date

• Manage service calls and overall daily operations.

• Mange CCTV systems including licensing and video wall management

• Coordinate digital radio and repeater maintenance

• Utilize excellent interpersonal skills to build and maintain effective working relationships with project staff, vendors, contractors; make recommendations for continuation of vendor contracts; negotiate rates and services

• Deliver services applying the company’s CORE values

• Support business development and account expansion

• Understand and manage to project scope; provide recommendations for scope revision during bid/rebid scenarios

• Be aware of and manage to contract specific requirements

• Provide weekly status updates to next level manager to include accomplishments, activities in progress, planned and upcoming activities, status of deliverables, meetings/conferences/ presentations, issues/problems/questions, and support needed from manager or corporate

QUALIFICATIONS:

• Must possess one or more of the following:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field of study

• Associate’s degree in Information Technology, Computer Science, Engineering, or related field of study with a minimum of three (3) years of corporate-level project management experience

• High school diploma with a minimum of five (5) years of corporate-level project management experience

• Minimum of five (5) years of experience managing a global, integrated, enterprise-wide security systems

• Minimum of three (3) years project management experience

• Experience with hosted systems like Social Media Monitoring, Traveler Tracker systems, Asset Monitoring, Visitor Management System, etc.

• History of working openly and collaboratively with various departments providing outstanding customer service with accurate and timely status updates and reports.

• Experience in use of Microsoft Office tools

• Broad technical skills in IT systems and infrastructures

• Proficiency with building monitoring systems (BMS) and computerized maintenance management systems (CMMS)

• Ability to train others and formalize training programs

• Superior documentation and presentation skills

• Effective oral and written communication skills

• Knowledge of Word, Excel, Power Point, etc.

• Ability to effectively communicate orally and in writing

• Able to work a flexible schedule to accommodate international business hours

• Able to identify critical issues quickly and accurately

• Basic understanding of network technology

• Self-driven and possess strong analytical and problem-solving skills

• Ability to work independently and with a team

• Ability to prioritize and complete tasks within defined deadlines

• Ability to learn new concepts quickly

• Customer service skills by aiding customers, employees, and visitors in a courteous and professional manner

• Cultural awareness and sensitivity

PREFERRED QUALIFICATIONS:

• Specific experience with integrated security systems like Software House/cCure, Everbridge, Victor Client, Alertus, etc.

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance

• Enrollment in our company’s 401(k)plan, subject to eligibility requirements

• Eight paid holidays annually, five sick days, and four personal days

• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2025-1330348

Location: United States-Massachusetts-Town of Norwood

Job Category: Administrative