Massachusetts Jobs

Program Manager, Collaborative Living Support (Travel Between Locations Required)

Job Details

Level

Management

Job Location

NORWOOD, MA

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$60,000.00 - $70,000.00 Salary

Travel Percentage

Road Warrior

Job Shift

Swing

Job Category

Nonprofit - Social Services

Lead an Established Program Supporting Adults Living with Intellectual and Developmental Disabilities!

Are you passionate about making a difference in the lives of adults with intellectual and developmental disabilities? Do you have proven experience supervising direct care workers, managing program scheduling, case management? If so, we’re looking for a Regional Collaborative Living Supports Program Manager to oversee our established residential group home program, which spans across six houses located in Norwood, Newton and Malden.

This role provides a unique opportunity to lead a dedicated team of direct care professionals, manage program schedules, and ensure that residents receive the compassionate, person-centered support they need to thrive.

Why This Role is Ideal for You:

• Lead an Established Program:Manage an already successful program and have the opportunity to refine and enhance services.

• Program Scheduling Expertise:Play a key role in creating and maintaining efficient schedules that ensure smooth program operations.

• Team Leadership:Oversee and mentor a team of direct care specialists, ensuring they have the guidance and support to provide exceptional care.

• Hands-On Client Support:Play a pivotal role in direct care management, ensuring clients’ needs are met through case management visits, care plan development, and timely responses to urgent situations.

• Meaningful Impact: Your leadership will directly affect the quality of life for individuals with intellectual and developmental disabilities, fostering their independence and well-being.

• Collaborative Environment: Work closely with staff, residents, and families to create a supportive and inclusive community across all six homes.

Key Responsibilities:

• Oversee daily operations with a rotating on-site schedule across six group homes, ensuring compliance with state regulations and that residents' needs are met with respect and dignity.

• Develop, coordinate, and manage program schedules for staff and residents, ensuring adequate coverage and efficient resource allocation across all six homes.

• Conduct on-site case management visits as required by Group Adult Foster Care (GAFC) regulations, including obtaining social histories and conducting case management evaluations for each client.

• Track and maintain care-management progress notes for each client visit to ensure accurate and up-to-date records.

• Provide timely responses to urgent client needs, ensuring critical issues are resolved promptly.

• Collaborate with a multidisciplinary team to develop and update individualized client care plans.

• Supervise the program team, providing ongoing training, guidance, and support to help them excel in their roles.

• Participate in hiring new direct care staff to ensure the team is composed of compassionate and qualified individuals.

• Ensure accurate record-keeping and compliance with all program guidelines, regulations, and standards.

What We’re Looking For:

• Bachelor’s degree (required).

• At least 2 years of supervisory experience overseeing direct care workers.

• At least 2 years of clinical experience working with individuals with disabilities.

• Demonstrated experience managing program scheduling for staff and program operations.

• Ability to travel weekly between Newton, Malden, and Norwood (reliable transportation required).

• Strong leadership, communication, and problem-solving skills, with the ability to inspire and support a team.

• A compassionate leader who fosters a team-oriented, collaborative work environment.

  Why Work With Us?

• Support an Established Program:Step into a program with a strong foundation of success and a dedicated team.

• Lead and Inspire: Mentor a team of direct care staff while directly supporting residents.

• Impactful Work: Your leadership will help individuals with intellectual and developmental disabilities achieve greater independence and quality of life.

• Mission-Driven Environment:Join a compassionate, collaborative team committed to dignity, respect, and care.

How to Apply:

If you meet the qualifications above and are ready to take on a leadership role in an established, mission-driven program, we want to hear from you!

We welcome individuals from all backgrounds and are proud to be an Equal Opportunity Employer.