Massachusetts Jobs

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Summary:

The focus for the FM Global Academy is to continue our dedication to building technical skills and leadership capabilities that enhance our individual, team and enterprise performance through dynamic learning and career development solutions. The manager of learning experience design and development leads the strategy related to learning experience design and development for both clients and internal employees at all levels – enterprise, leadership, technical and non-proprietary. This includes inspiring and leading the team of learning experience designers and developers to deliver creative, interactive, and engaging learning experiences for a global audience that result in positive business impact. This includes annual strategic initiatives as well as core talent development programs.

This position will elevate learning to serve as a differentiator in the marketplace as well as a driver for attracting and retaining top talent. This role manages the extensive project portfolio by leading the assessment of learning needs in collaboration with business partners and recommends associated learning solutions. In the event commercial courseware is used, this role will manage vendor research, procurement, and culturally specific adaptations.

Schedule & Location:

This position is a full-time office-based opportunity that necessitates the employee’s presence on-site five days a week at either our Norwood, MA office or our Corporate Headquarters in Johnston, RI.

• Executing on the FM Global Academy design and development strategy

• Collaborate with Business Partners to qualify requirements for learning and development, ensuring that an effective learning solution will be appropriate to meet specific requirements or recommending other non-learning solutions to consider

• Directs the analysis, design, development and implementation of learning and development opportunities for both internal employees at all levels, as well as clients and ensure they meet quality standards and are within time/budget parameters

• Manage team resource capacity to support prioritized strategic efforts with the ability to pivot as business needs require

• Be a key strategic partner and liaison for staff and operations to advocate for learning expectations

• Develop strategic relationships with key stakeholders to understand performance needs that further business goals

• Explores and approves innovative techniques that maximize learning experiences

• Drives continuous improvement throughout all learning programs

• Create an environment that encourages, empowers, and fosters the development of staff by providing challenging assignments and appropriate level of instruction/feedback

• Coordinate and foster teamwork throughout the Academy

• Manages the contract negotiation and implementation of content providers, establishing guidelines for preferred vendor selection

• Manages the day-to-day operations and evaluation of account services and changes accordingly to business requirements

Required Education:

• Bachelors Degree

• Instructional Design, Performance Consulting, CPTD, Business Management or equivalent combination of education, experience required

Required Work Experience:

• 10+ years of relevant experience required

• Strong experience in managing or leading a team, remote team engagement, ADDIE, active learning methodologies including in-person and virtual, program design and curriculum development for programs that span several months

• Project Management, performance consulting and business partnership

• Leadership development at all levels of leadership. Assessment and evaluation of learning tied to business results and impact

• Experience working with senior executives and business leaders at all levels

Required Skills:

• Expert in all phases of instructional design with an agile mindset – Analyze, Design, Develop, Implement and Evaluate

• Experience with latest development tools including Captivate, Storyline, Camtasia, Vyond (GoAnimate)

• Very strong leadership, consulting, negotiation and moderator skills

• Highly motivated and passionate about learning and development as a differentiator

• Ability to interact at all levels of the organization. Very strong project management, planning and organizing skills with ability to perform with simultaneous initiatives and a degree of ambiguity

• Strong personal accountability, decision quality, change agent, customer focus and growth mindset

• Strong collaboration and teamwork with diverse colleagues in a cross-cultural, multi-disciplinary and global environment

• Excellent communication and facilitation skills with ability to translate technical information for non-technical audiences

• Ability to work with a high performing team in a fast-paced, complex environment with minimum supervision and aggressive timelines

• Strong ability to lead, influence, inspire, empower, coach and mentor others

• Leverage professional experience and judgement to plan and accomplish goals with the flexibility to adapt

The hiring range for this position is $130,700.00-$187,800.00 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.