Massachusetts Jobs

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We are immediately hiring an Operations Coordinator in Norwood, MA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Weekly

• Hourly Pay: $21.00 per hour

• Schedule: Monday through Friday from 8:00 a.m. to 5:00 p.m. Must be open to flex hours as needed to support operational needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

SUMMARY

The Operations Coordinator oversees all client and driver activities, manages communication and instructions, and ensures that all necessary documents for equipment pick-up and delivery are in order.

ESSENTIAL FUNCTIONS

• Schedule with customers regarding their delivery and pickups of their equipment.

• Communicate with drivers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information.

• Monitor driver location and performance on routes.

• Promptly notify customers of potential delays and issues in advance.

• Prepare dispatch documents, as well as generating freight bills and invoices.

• Address minor delivery and pick-up issues raised by drivers, customers, and brokers.

• Document work performed; maintainaccurate, organized, and detailed records regarding dispatched calls, driver routes, route changes,

• Schedule and dispatch drivers and vehicles to appropriate locations according to predetermined zones, customer requests or immediate needs as well as accommodating route changes as needed.

• Relay information via phone, email or text message.

• Speak with supervisors or customers to resolve problems, requests for services or equipment.

• Organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed.

• Assist training new driverson processes

• Ensure that daily driver paperwork is accurate and inputted correctly.

• Investigate customer complaints with regard to transportation-associated issues.

• Complete additional tasks as requested by management.

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

Bachelor's degree preferred.

EXPERIENCE

One (1) year or more experience 1-2 years related experience

SKILLS

. Operations background (Logistics and/or Transportation)

. Meets corporate competency model requirements

. Organization skills

. Ability to understand and follow work procedures

. Communication skills (verbal and written)

. Ability to build professional relationships

. Practical Learning skills

KNOWLEDGE

Proficient in Microsoft Office tools; level.

Travel: None

DOT Regulated: No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics