Job Information
Smith College Summer Conference Assistant in Northampton, Massachusetts
Summer Conference Assistant Job Description PRIMARY FUNCTION Provide customer service to external clients on campus and communicate their needs to other campus departments. Track housing, dining, meeting spaces, technical, security, and other services. Provide general office support such as answering phones and data entry. Special projects and other functions as assigned. DUTIES AND RESPONSIBILITIES Assist Summer Programs and Conference Services Manager with coordinating all summer programs on campus. Help the manager with scheduling events and coordination with facilities, dining services, and housekeeping. Work cooperatively and effectively with other departments on campus by communicating and updating information on an ongoing basis. Work with the summer programs student assistant to prepare for the arrival of clients to campus. Provide unwavering customer service to all clients and programs to insure a successful event and an overall exceptional experience at Smith College. MINIMUM QUALIFICATIONS Job Requirements: 15-20 hours per week, flexible schedule is required. Evening and weekend work required. Must hold a valid driver\'s license. Knowledge of Smith College campus grounds, buildings, operations, and resources is preferred. Education/Experience: Associate\'s degree or 1-3 years\' customer service experience or an equivalent combination of education and experience. Skills: Strong organizational, interpersonal, and communication skills; good customer service; ability to multitask and prioritize tasks with strong attention to detail and accuracy; independent initiative and teamwork required; knowledge of scheduling software, Google Spreadsheets, and Excel. Dates/Compensation: Dates needed. May 28, 2024-August 16, 2024. The start date can be flexible. The hourly rate is \$25.00 per hour. Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. You will NOT be able to attach additional files after you have hit the Submit button.