Massachusetts Jobs

MassHire JobQuest Logo

Job Information

Deaconess Abundant Life Communities Concierge - Per Diem in Northampton, Massachusetts

Rockridge is Looking for You!

At Rockridge Retirement Community, we believe in our mission to effectively use our human and financial resources and will search for new opportunities to provide high quality and highly-valued care that exceeds the expectations of those we serve.

Located in Northampton, MA, we are a community offering retirement living with assistance, for singles and couples, 62 or older, with a rewarding lifestyle on a magnificent 12-acre site adjacent to the Fitzgerald Lake Conservation area. WE are committed to fostering an environment that promotes an exceptional quality of life and the opportunity to form meaningful relationships, for both our residents and our staff. We are surrounded by beautiful landscaping and lush countryside, making our tranquil community a comfortable home for our residents.

We are seeking Full and Part Time Concierge to join our team!

Job Description Summary:

The Concierge desk is the information center of the community. A concierge is always polite, flexible and accommodating. The concierge should be knowledgeable about their property and what it offers to its residents. In addition, he or she is familiar with local businesses, venues and special events and listens to the requests made by residents, offering solutions or recommendations tailored to their needs.

The most important skill needed in order to be a concierge is communication. The concierge interacts with residents either by telephone, email or in-person.

Qualifications and License Requirements:

High School diploma or equivalent plus 3-5 years in a concierge or office position that required clear communication with residents/ staff, responsibility for a switchboard or multi line phone, and personal interface with visitors, vendors and contractors. Must have computer experience in Word processing, spreadsheets and internet navigation.

The Concierge works in an office environment characterized by frequent interruption by phone and visitors. The majority of the day is spent sitting, and the incumbent is also required to stand, reach, push, pull, finger, grasp, hear, see and speak. Subject to repetitive movement and lifting up to 10 pounds required. The incumbent will be exposed to inside and outside environmental conditions.

Our Employees enjoy unique benefits including:

  • 401(k) with Company Match

  • Tuition Reimbursement

  • Medical and Dental insurance

  • Paid Time Off

  • Employee Referral Bonus

  • Resident Referral Bonus

  • Delicious meals prepared by Dining Services

  • And More!

We are actively taking every measure to protect our Residents and Employees during COVID-19 including: distribution of PPE, temperature screenings upon arrival to work, sanitizing stations and periodic COVID testing required onsite provided by our dedicated infection control team.

To apply please go to our website:


Required SkillsRequired Experience