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State of Massachusetts Compliance Officer III- Program Monitor in Northampton, Massachusetts

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Program Monitor position. In this role the selected candidate will be a critical and integral member of the Area Office management team and will coordinate and develop contracts through the Department’s purchase of services system with provider agencies in the area.

Working closely with the Area Director, Assistant Area Director, and Regional office personnel the Program Monitor will negotiate and manage contracts and ensure that contractual performance goals are being met, and contracts are following applicable programmatic and regulatory standards and Office of Quality Enhancement directives.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Create detailed budgets on all programmatic changes and be able to detail its impact to the Area Office Spending Plan. Foster a collaborative working relationship with members of the Regional Contracts Office.

  • Meet regularly with contracted vendors, maintains ongoing records of agency performance, and completes the Annual Standard Contract Review for each contracted vendor (provider agency).

  • Collaborate routinely with stakeholders to optimize participation in applicable Federal Waivers

  • Consult with service coordinators and their supervisors to ensure contracted programs and services remain responsive to changing individual needs.

  • Discuss and approve, as directed by the Area Director, admissions and discharges involving contracted programs.

  • Review investigation findings and action plans involving provider agencies and work with stakeholders to ensure the health and safety of program participants.

  • Participate in activities such as visits to residential and day program sites, as well as, provide consultation to individual teams.

  • Participate in the development and implementation of area strategic plans that support DDS initiatives such as the Employment First Policy, self-direction services and shared living placements.

  • Review, as assigned by Area Director, residential safety plans, management of Area of Tie changes with other DDS Area Offices, which involve service coordination and the possible transfer of resources and assignments from the Central and Regional Office.

Required Qualifications:

Experience and knowledge of the organization and functions of the community ID/DD program.

Demonstrated knowledge of the principles and methods of social casework, group work and community organization.

Proficient in supervision, including planning and assigning work according to the nature of the job and be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates’ training needs and providing or arranging for such training; motivating subordinates to work effectively, determining the need for disciplinary action and either recommending or initiating disciplinary action.

  • Ability to gather information through questioning and observing individuals and by examining records and documents, as well as experience in the principles and practices of interviewing.

  • Capacity to understand, explain and apply the provisions of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.

  • Ability to establish and maintain professional working relationships with others, work independently as well as the ability to work in a team setting.

  • Documented experience in establish rapport with person from different ethnic, cultural and/or economic backgrounds.

  • Ability to work cooperatively and effectively with staff members, individuals, and the representatives of community organizations.

  • Proficient in exercising discretion in handling confidential information, as well as the ability to maintain accurate records.

  • Expertise in Microsoft Office and other related computer databases.

/*Additional Information:*/

This position is located in the Franklin/Hampshire Area Office- Northampton, MA 01060.

/*Schedule: */9:00 am - 5:00 pm

/*Days Off: */Sunday and Saturday

_About the Agency:_

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

/_Pre-Hire Process:_/

A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:

http://www.mass.gov/hhs/cori

http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you have any questions or concerns please contact the Human Resources Customer Service line at 800-627-7730.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Qualifications - Internal

First consideration will be given to those applicants that apply within the first 14 days.

  • *

Minimum Entrance Requirements:

Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Compliance and Certification

Organization: *Department of Developmental Services

Title: Compliance Officer III- Program Monitor

Location: Massachusetts-Northampton-1 Roundhouse Pl

Requisition ID: 210001OD

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