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Amazon Technical Product Manager, Product Management Excellence in North Reading, Massachusetts

Description

We are looking for a Technical Product Manger to help develop the next generation of robots powering Amazon's Fulfillment Network. In this high-impact and high-visibility role, you'll partner with AR's talented SW & HW engineering teams to define, develop, and manage robotic workcells. This position will be responsible for financial analysis, feature definition and prioritization, managing voice of customer feedback, and developing and maintaining product roadmap(s) across the full product lifecycle.

Key job responsibilities

  • Serve as the Voice of the Customer for several product lines throughout its life cycle from initial concept creation to launch, and subsequent support of the product.

  • Drive product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.

  • Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers

  • Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.

  • Collaborate cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

  • Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers

  • Research and identify new opportunities

  • Present confidently to Amazon senior management as well as other large audiences.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Product Management Excellence (PME) team’s mission is to collaborate with Leadership and broadly across AR to establish our long-term vision and influence AR’s product and technology strategy to develop a portfolio that maximizes AR’s impact to Amazon. We aim to own the full product lifecycle by balancing three ongoing priorities: (1) continuously improving the world’s largest robotics product base, (2) delivering new solutions that maximize our customers’ business performance, and (3) inventing transformative products to solve our customers’ future needs.

Basic Qualifications

  • Bachelor's degree

  • 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

  • Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services

Preferred Qualifications

  • Bachelor's degree in engineering, computer science or equivalent

  • MBA

  • Experience in delivering technology products/services in a high growth environment, with a demonstrated ability to translate customer needs into business and product requirements

  • Experience in delivering technology/products in the logistics, manufacturing, or automation sectors

  • Must be able to think strategically and act tactically.

  • Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, solve problems, scope technical requirements and prioritize project work.

  • Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.

  • Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire team members to enjoy work, be action-oriented and stretch their imagination.

  • Successful history of shipping innovative products

  • Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases.

  • Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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