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State of Massachusetts Developmental Services Worker II in North Reading, Massachusetts

This position is located in North Reading, MA

The Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of DEVELOPMENTAL SERVICES WORKER II (DSW II) who is committed to building meaningful relationships in order to provide outstanding care and service. The DSW II provides direct care services and aid to individuals with intellectual and developmental disabilities by providing for the participants' needs in daily living and those skills necessary for community life.

_Duties and Responsibilities (these duties are a general summary and not all inclusive):_

  • Assist in the implementation of habilitative, behavioral and recreational programs; perform program-related cooking and housekeeping duties; dispense medications in accordance with applicable laws, rules, and regulations;

  • Communicate about, and with, the individuals served in a manner which promotes their growth, human rights and integration into the community;

  • Assist, instruct and support individuals in understanding and exercising their rights to their fullest potential;

  • Report, as mandatory reporters, all abuse and neglect to the residential supervisor and to the Director of Residential support all incidences of abuse in accordance with regulations; and complete required paperwork;

  • May drive individuals to work, appointments and recreational outings;

  • Perform crisis intervention; and maintain confidential records of individuals.

Incumbents at this level, based on assignment may act as a shift supervisor, and are responsible for duties including the following:

  • Monitor Developmental Service Worker I's (DSW I's) to ensure that they are acting as advocates, and demonstrating respect and positive regard for individuals with developmental disabilities.

  • Function as a working supervisor, providing daily supervision and training to DSW I's through instruction in the daily routines and schedules of individuals with developmental disabilities, through demonstration, and role modeling, in order to ensure that individuals with developmental disabilities receive appropriate services and opportunities within a normalized environment.

  • As a shift supervisor, implement services that ensure the safety and health of individuals by maintaining a safe and clean home environment: Observe, evaluate, and take appropriate and timely action in notifying pertinent medical staff of health related issues, and performing other related assignments for the purpose of providing optimal care to persons with developmental disabilities.

  • Make staff assignments within residence, as shift supervisor.

  • Assist in the evaluations of DSW I's.

  • Must be able to lift, carry, push or pull heavy objects.

_Required Qualifications:_

  • Knowledge of the comprehensive service needs of persons with developmental/intellectual disabilities and their families/guardians.

  • Ability to give written or verbal instructions in a clear and understandable manner, and to plan, assign and coordinate the activities of others.

_Special Requirements:_

  • Must possess current and valid Class D Motor Vehicle Operator’s License;

  • Applicants must pass the Medication Administration Program (MAP) certification;

  • After successfully completing a training program, the selected candidate must acquire and maintain; Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification.* *

_Please Note:_

  • This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan.This means that whenever the Governor declares that the Commonwealth is in a state of emergency, selected applicant will be required to report to work. This is a 24hour/7 days a week staff position.Candidates must be able to be flexible in their work schedule. The Department of Developmental Services requires employees in this position to be able to perform "MANDATORY OVERTIME" when circumstances dictate the need.

  • _This position is located in North Reading._

  • Full-Time,40 Hours per week._Schedule:_ Sunday, 3:00 PM-11:30 PM, Monday - Thursday 2:30 - 11:00PM _Days-Off:_Friday/Saturday

_About the Agency:_

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

_Total Compensation_:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Hire Process:_

A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT. Listed salary ranges are for one full year at current rates.

If any concerns or questions you may call Employment and Staffing at 978-774-5000.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below.


  1. An Associate’s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience.

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Direct Care

Organization: *Department of Developmental Services

Title: Developmental Services Worker II

Location: Massachusetts-North Reading - Res 7219

Requisition ID: 200006QH