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Hersha Hospitality Management LP Room Attendant - Housekeeper in North Falmouth, Massachusetts

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting.

  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.

  • Change bed linens and replace towels and other amenities.

  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.

  • Notify managers concerning the need for repairs in guest rooms.

  • Process guest items left in rooms according to lost and found policy.

  • Follow sustainability guidelines and practices related to HHM’s EarthView program.

  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

  • Perform house person and lobby attendant duties when short staffed or during peak periods.

  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

  • Ensure overall guest satisfaction.

  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.

  • Previous housekeeping experience required or equivalent training.

  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.

  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

ID: 2022-41028

UltiPro Location Description: 350 Quaker Rd North Falmouth Massachusetts 02556 US

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