Central Radio Inc. Sales Associate in North Adams, Massachusetts
Job Description: As a Sales Associate at Central Radio, you will play a pivotal role in delivering exceptional customer service and driving sales within our store. You will assist customers in making informed decisions, provide product knowledge, and ensure a smooth shopping experience. Your goal is to meet sales targets, build long-lasting customer relationships, and contribute to the success of our store. Responsibilities: - Greet and assist customers in a friendly and professional manner, understanding their appliance needs and preferences. - Develop a strong understanding of the appliances in our inventory, including features, specifications, and benefits, to effectively guide customers. - Actively listen to customer requirements to recommend suitable appliances, providing solutions that meet their needs and budget. - Guide customers through the entire sales process, from product selection and comparison to closing the sale, while ensuring a seamless and enjoyable shopping experience. - Identify opportunities to upsell or cross-sell additional products and accessories to enhance the customer\'s purchase. - Address and resolve customer inquiries, concerns, and warranty-related issues promptly and professionally. Qualifications: - Proven sales or customer service experience, preferably in retail or appliance sales. - Excellent communication, interpersonal, and customer service skills. - Knowledge of appliances and their features is beneficial. - Ability to work well in a team and independently. - Enthusiasm for learning about new products and staying up-to-date with industry trends.