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Massachusetts Department of Corrections Communications Dispatcher II in Norfolk, Massachusetts

Duties: The hours for this position are 1:00 - 9:00 p.m. Oversee and monitor communications activities in order to ensure compliance with governing laws, rules, and regulations. Receive, review, and transmit messages over a statewide fixed broadcast system under rules and regulations of the Federal Communication Commission. Receive, review, and transmit electronic messages to and from other law enforcement agencies and state officials. Broadcasting and receiving messages over a fixed radio system to Department of Correction facilities as well as radio equipped vehicles. Maintaining daily records and logs of all radio and electronic messages received and transmitted. Preparing and maintaining file reference records. Responsible for preparing records related to equipment and overall unit performance. Contact aid sources for assistance request in times of emergencies. Typing various reports. Perform related work as required. Qualifications: Minimum Entrance Requirements: Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of radio receiving and transmitting equipment. Special Requirements: Possession of a valid Restricted Radiotelephone Operator\'s permit issued by the Federal Communications Commission. Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of radio receiving and transmitting equipment. Preferred Qualifications: A current/valid driver?s license. The applicant must have knowledge of computer systems as well as radio communication systems. Knowledge and experience with Microsoft Office programs. The applicant must have the ability to clearly interact with all employees inside the unit and stakeholders inside and outside the agency. The applicant must be able to speak clear English in order to communicate effectively while dispatching information. Dispatchers must be able to follow oral and written direction and be able to remain calm in potentially stressful situations. Comments: This is a civil service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement. *The DOC urges bilingual applicants to apply. Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents