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Beth Israel Lahey Health FINANCIAL COORDINATOR in Milton, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect for all.

Beth Israel Milton is currently seeking a full-time Patient Financial Coordinator


Responsible for the proper maintenance of Uncompensated Care information. Responsible for reviewing accounts and contacting patients regarding outstanding balances and assisting with applying for insurance.. Maintain proper confidentiality compliance and perform all duties in a professional and customer friendly manner.


  1. Under the general supervision of the Director Patient Business Services

collect, review and maintain proper documentation for all Mass Health/HSN(uncompensated care) applicants. Determine action to be taken, such as write-offs, to categories of Bad Debt and Free Care

  1. Maintain a working knowledge of Credit and Collections Policies and Procedures, and automated procedures, functions and reports. Maintain current knowledge of regulations relating to MassHealth, HSN(Uncompensated Care), 501R Federal Assistance Policy and Bad Debt.

  2. Prepare the accounts being transferred to outside collection agencies for approval, and accounts to be written off, with the Director Patient Business Services.

  3. Contact patients to attempt to set up payment plans or settlements of accounts.

  4. Employee maintains competencies (position specific and hospital-wide) required for the specific patient population served.

  5. Perform all duties in accordance with safety and other laws, rules, and regulations as set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures..

  6. May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department manager or supervisor.


Equivalent to completion of a high school program plus one year of related clerical experience, preferably in the fiscal area. One year of knowledge regarding hospital Credit and Collection policies and Commonwealth of Mass Virtual Gateway System.

A Physical Abilities Job Description is a component of the Job Description form.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be constructed as an exhaustive list of all responsibilities and skills required of personnel so classified.

Job Description:

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled