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Waters Service Solution Architect | Data Science in Milford, Massachusetts

Waters Corporation's Professional Services Organization is comprised of highly skilled, motivated and customer focused professionals that partner with customers to ensure successful utilization of Waters’ product suite.

We are looking for a Solutions Architect with a deep understanding in Data Science and experience within laboratory data environments – from R&D to QC & Manufacturing – to join an exciting and rapidly expanding team focused on customer success and delivering meaningful data driven outcomes that will revolutionize laboratory operations. As a Services Solution Architect, you will work closely with our customers to design, architect, and deliver Data Science solutions. Directed by customer needs, you will have the opportunity to assist in the design and implementation of outcomes, and aid in integration with Waters data systems in customer data environments. This role will be involved in cutting-edge innovation, design data visualizations, drive new business development, and also deliver training and technical support as needed.

This role will allow you to work directly with our customers who are looking to utilize data driven results to transform their operations. To be successful in this role, the successful candidate needs a deep knowledge of data science and tools, data management in laboratories, the ability to communicate effectively with both business and IT roles, and a keen understanding of working in highly regulated spaces.

  • Work with customers’ Laboratory, IT, and Quality roles to understand and define the workflow needed to deliver value through Data Science.

  • Leverage knowledge of Waters flagship Empower Chromatography Data System and the data fabric of organizations to deliver outcomes.

  • Work in a matrixed team with product, services, and engineering to inform and define product plans.

  • Deliver Waters world renowned service and customer success by implementing solutions and designing, delivering, and onboarding customers to their customized Data Science outcomes.

  • Deep understanding, experience, and ability to maneuverer within data visualization tools and Data Science applications (Spotfire, Tableau, Streamlit, Jupyter Notebook etc…) required.

  • Python and SQL coding experience required.

  • Waters Empower CDS experience preferred.

  • Previous experience as a practicing Data Scientist and laboratory professional is preferred.

  • Scientific background and/or 3+ years of professional experience in Life Sciences, IT/Informatics preferred.

  • Deep knowledge and understanding of information systems and workflows leveraged across laboratory-based businesses, from CDS to full Data Management suites (LIMS, ELN, LMS) is preferred.

  • Technical, hands-on experience with networks, data management, cloud (AWS preferred), Data Science, Windows and Linux OS.

  • Deep understanding of data generated in a laboratory.

  • Experience working in regulated environments.

  • Excellent verbal communication, technical, business, and written skills.

  • Manage multiple, diverse projects across geographies, and in multiple time zones.

  • Ability to travel a minimum of 25%.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Services Solution Architect, Data Scientist

Company Name: Waters Division

External Company URL:

Street: 34 Maple Street

Telecommute: Yes