Job Information
Riverside Community Care Office Manager - Community Behavioral Health Center (CBHC) in Milford, Massachusetts
We make a difference - in your community and in your career.
Office Manager - Community Behavioral Health Center (CBHC)
The Office Manager is an integral member of our management team, providing oversight of the front desk and administrative support functions, supervising administrative support staff, working with insurance verifications, and working with the rest of the management team to improve the lives of people in need and to strengthen the community.
The Office Manager assists the CBHC Program Director and CBHC Assistant Program Director in managing the support functions required for the efficient and safe operation of the CBHC/Outpatient Center.
In this vital role, the Office Manager:
assists the CBHC Program Director and CBHC Assistant Program Director in the completion of weekly and monthly reports, including, but not limited to, , non-billed, held claims, denial report, authorization report, staff productivity and contract billing
develops procedures for ensuring that clinical staff receives sufficient administrative support necessary to carry out their responsibilities in serving individuals. This includes, but is not limited, providing supplies and necessary forms, scheduling office assignments and typing letters.
manages the cash, supplies and maintenance operations.
functions as the liaison to the administrative offices in Dedham for third party and contract billing.
In coordination with the administrative intake coordinator, develops and monitors procedures for verifying benefits and/or obtaining initial authorizations for new individuals.
tracks and budgets expenses; submits expense reports, check requests, etc. on at least a monthly basis.
Schedule: 40 hour; Full Time
Pay: $55,000 annual salary
Why You'll Love RiversideWe make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Benefits include:
Comprehensive, high-quality health, dental, and vision insurance options
Flexible Spending Accounts – both medical and dependent care
Eleven paid holidays
Separate accruals for vacation (increases with tenure), personal, and sick time
Tax-deferred 403(b) retirement savings plan
Employee Assistance Plan / Travel Assistance Plan
Employee bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Our Benefits (https://www.riversidecc.org/careers/employee-benefits/)
Our Culture
Hear what employees think about working for Riverside! (https://www.youtube.com/watch?v=yh5_qJ-SZ7o)
Required Skills
Strong organizational and interpersonal skills
Intermediate computer fluency, including Microsoft Office, required
Knowledge of billing practices preferred
Required Experience
High School diploma
At least four years experiences in a health setting or related field
At least three years of supervisory experience in a similar setting
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.