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Riverside Community Care Emergency Department Mobile Respite Case Manager in Milford, Massachusetts

We make a difference - in your community and in your career.

Emergency Department Mobile Respite Case Manager

In this vital position, the Emergency Department (ED) Mobile Respite Case Manager will work with the Mobile Crisis Intervention (MCI) team, Department of Mental Health, and the local Emergency Departments to identify persons at risk of going to the ED or boarding in the ED that could safely remain in the community with intensive clinical and case management services.

The Emergency Department Mobile Respite Case Manager will:

  • provide direct clinical services to individuals seeking emergency mobile crisis intervention services and Mobile Emergency Department (ED) Respite services

  • complete clinical documentation (intakes, treatment plans, discharge summaries)

  • complete initial clinical and psychosocial needs assessment, case management and discharge planning

  • coordinate with LPNs and Certified Peer Specialists

  • will perform emergency services and mobile crisis intervention duties as determined by the Area Director of designee

  • work with persons in the community for the purpose of diverting from future emergency department visits to appropriate community resources and treatment

    Schedule: Full Time; Flexible days and hours

    Pay Rate: $25.50/hourly

    Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options

  • Flexible Spending Accounts – both medical and dependent care

  • Eleven paid holidays

  • Separate accruals for vacation (increases with tenure), personal, and sick time

  • Tax-deferred 403(b) retirement savings plan

  • Employee Assistance Plan / Travel Assistance Plan

  • Employee bonus for referrals resulting in hiring

  • Discounts to movie theaters, sporting, and entertainment events

  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

    Learn more about our benefits and culture:

    Our Benefits (https://www.riversidecc.org/careers/employee-benefits/)

    Our Culture

    Hear what employees think about working for Riverside! (https://www.youtube.com/watch?v=yh5_qJ-SZ7o)

Required Skills

  • Excellent communication, interpersonal and organizational skills

  • Intermediate computer fluency, including Microsoft Office

  • Valid driver’s license and regular access to a reliable vehicle

Required Experience

  • Bachelor’s in Social Work, Psychology, or related field

  • Two years clinical experience with adults, case management, and knowledge of the adult system of care required.

  • Experience working with and/or understanding of Mobile Crisis/Emergency Services teams preferred.

  • Clinical experience with adults and knowledge of the adult system of care preferred

    Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

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