Massachusetts Jobs

$1,000 Sign On Bonus for External Candidates

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Position in this function support the care team and its patients by providing and documenting nursing care following established standards and practices. Provide patient care and education and assist in locating and coordinating services from other providers and resources. Serve as liaison between patients, staff and providers. Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR).

Location: Middletown, MA

Schedule: Monday - Friday: Hours may vary between 8:00 AM - 7:00 PM. 1 Saturday morning required (9:00 am - 1:00 PM) every other month.

Primary Responsibilities:

• Provide and document patient care such as giving injections and performing preventive screenings

• Triage patients according to approved protocols and consistent with appointment and scheduling guidelines

• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol

• Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition

• Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with practice policies and procedures

• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)

• As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care

• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR

• Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals

• In coordination with Regional Nurse Managers, complete annual CLIA competencies

• Supports the Clinical Lead and acts as a resource to the other clinical staff members

• Precepts new clinical team members

• Maintain open lines of communications with care team and Regional Management team

• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies

• Adhere to all patient safety initiatives and infection control regulations

• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active, unrestricted RN licensure in Connecticut

• 1+ years of nursing experience

• Experience working on an electronic health record

• Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

• BSN

• Experience working in a hospital or medical office

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.