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Mercy Medical Center Clinton Director of Care Coordination (RN) in Mercy Medical Center - Springfield, Massachusetts

Employment Type:

Full time


Day Shift


Trinity Health Of New England is looking for a Director of Care Coordination (RN) to join our team of mission-driven healthcare innovators at Mercy Medical Center . Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for every individual that walks through our doors. This person will direct, plan and lead all activities in our Care Coordination Department.

The ideal candidate will display a drive to provide patient-centered leadership while ensuring effective utilization management, compliance with Medicare requirements, and the development of initiatives to reduce readmissions.

Top Reasons to Work at Trinity Health of New England:

  • Innovative Patient-Centric Environment

  • Great benefits

  • Diverse and inclusive Culture

  • Ability to directly and positively impact patients

You Will Be Responsible For :

  • Exceptional Leadership: Plan and lead the all activities of the department from ensuring use of the Healthcare Value and Quality Platform to improve operational efficiency as well as supporting team and individual colleague growth.

  • Creative Problem Solving : Brainstorm with colleagues to design and implement programs that monitor the delivery of patient care to ensure optimal quality, cost-effective medical and specialty services; appropriate discharge disposition; and prioritization of the allocation of hospital resources.

  • Optimization of Resources: Maintain and monitor operating statistics for the Department adjusting staffing, supplies or capital expenditures. Recommend the annual capital, salary and non-salary budget for the Department of Care Management.

  • Technical Familiarity: Understanding in computer-based applications (E-MAR, clinical documentation), email, Proficient in MS Word, Excel, and PowerPoint; Trained in MS-Project or use of Excel for project management.

Requirements :

  • Education : Bachelors in Nursing - Master's Degree Preferred

  • Licensure : Current Licensure as a registered nurse (RN) in Massachusetts

  • Experience : Five or more years of progressive experience in a hospital / health system setting in a leadership role in case management or a related role

  • Must be knowledgeable regarding state and federal health regulations, reporting requirements and health care reimbursement systems.

  • Basic knowledge and application of statistical analysis, DRG's/ICD9/10, Medical Necessity criteria, JCAHO and CMS requirements for discharge planning and utilization management, levels of care in continuum and dynamics occurring in health care delivery.

  • Ability to pass drug screenings and background checks

Preferred Skills:

  • Certification : Certification in Case Management (ACM or CCM)

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit . You can also follow @TrinityHealthMI on Twitter.