Massachusetts Jobs

Senior Salesforce Solution Analyst

San Diego, CA, United States

Marlborough, MA, United States

Our PURPOSE—to enable healthier lives everywhere, every day—is driven by a PASSION to become global champions for women’s health. We succeed by fulfilling our PROMISE to bring The Science of Sure® to life through product quality, clinical differentiation, customer relationships and our team’s talent and engagement.

Our Purpose is simple: to enable healthier lives everywhere, every day. Toward this end, we offer clinically proven products designed to detect, diagnose, and treat disease and other health conditions that primarily affect women—earlier and more accurately than ever to provide ever greater certainty and peace of mind. This focus has fueled our long track record of innovative medical breakthroughs across many therapeutic areas—breast health, cervical health, body composition, gynecologic health, perinatal health, skeletal health and sexual health—touching the lives of more than 230 million women around the world every year. In fact, as global champions for women’s health, no company in the world has done more to fight cervical and breast cancer than Hologic—and we will continue to challenge ourselves to ensure that future generations of women have access to our life-saving innovations.

Of course, none of this would be possible without the talent and passion of our employees. Together, our collective expertise and dedication to develop and market robust, science-based certainty sustain a pipeline of exceptional solutions that respond to the unmet health and wellness needs of women, families, and communities. And when we fulfill our purpose and promise to the world, we also fulfill another goal: a business that generates sustainable global financial growth from which success and prosperity for our company, employees and investors naturally follow.

The Opportunity, Senior Salesforce Solution Analyst

Hologic is evolving its organization. The Senior Salesforce Solution Analyst will play a pivotal role in establishing IT as a strategic business partner that understands core business strategy and can improve processes and operations leveraging technology. This role will enable enhancements to our existing solution footprint – performing a broad range of execution steps spanning scoping, design, build through deployment and stabilization.

The ideal candidate must have deep understanding of Customer Experience business functions, processes, leading practices, and application landscape. They must be able to execute within cross-functional teams. The candidate must have outstanding verbal and written communication skills, to drive clarity and consensus around business requirements, serving up technology solution options to both technical and non-technical audiences, across multiple locations.

Role & Responsibilities:

• Provide business process guidance, technology solutions and on-going operational support in the Sales functional space.

• Become a trusted advisor to senior business leaders driving them towards best practice solutions

• Be a subject matter expert (SME) with technical / functional solutions, across Salesforce Sales Cloud.

• Relentless, constant focus on simple, holistic, and intuitive user experiences, that work seamlessly across desktop and mobile devices.

• Design technology solutions, leveraging native application features first. Carefully design custom solutions leveraging configuration / code following best practice; in a manner that minimizes technology debt, allows users to manage data independently from IT, and is sustainable and flexible for future growth.

• Provide business partners with process driven, solution options, discerning between where people, process, technology, and/or data are key drivers to successful outcome/hand-off.

• Challenge legacy processes/policies/rules (or lack thereof) that complicate the internal and external Customer Experiences; recommend and be part of a better solution.

• Work across silos/business functions; initiate, lead, and participate in collaboration across functional and IT teams to provide comprehensive end-to-end solutions while working towards our over-arching goals.

• Own all steps of solution delivery, from ideation through Production stabilization, including, but not limited to system configuration, unit testing, mass data maintenance, cross-platform deployments, all following IT controlled procedures, leveraging deployment automation tools.

Education:

• Bachelor’s degree in Computer Science, Business Administration or an IT related technical discipline

• Salesforce certifications required

Experience:

• 8+ years’ experience managing and supporting Enterprise-scale Business Applications

• Experience with Salesforce Sales Cloud required

• Experience integrating Salesforce with backend ERP preferred

Skills:

• Strong consultative and interpersonal skills to build partnerships with business partners.

• Self-starter in all aspects of honing ones’ application proficiency; operating in a constant mode of learning, independently researching across various internal/external resources, to develop mastery with the ins/outs of application features.

• Strong business process analytical skills.

• Documenting/translating business needs into functional and technical designs, requirements, unit tests, etc., using various tools (i.e., flow diagrams, testing automation, etc.) to achieve maximum comprehension, across technical and non-technical audiences.

• Knowledge of various Project Management approaches (Waterfall, Agile, etc.).

• Ability to manage time and workload on multiple projects/initiatives; adaptable to shifting priorities.

• Ability to work independently and as part of a team.

• Strong organizational skills and process-oriented mindset.

• Detail oriented, problem solver.

• Proactive, responsive, results driven.

• Ability to respectfully challenge the status quo, and influence others to achieve results.

Why join Hologic?

We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

From a benefits perspective, you will have a access to benefits such as medical and dental insurance, ESPP, 401(k) plan, vacation, sick leave and holidays, parental leave, wellness program and many more!

The annualized base salary range for this role is $106,200 to $166,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency and Third-Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

#LI-RF1 #mid-level